Unit of competency Outline

Date retreived
22/07/2026 10:00 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Support group activities

Support group activities

Unit of competency
National Code
CHCGROUP2C
State Code
S3155
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
09/09/2007
View on TGA
State Implementation and Classification
Approved Date
08/12/2010
Field of Education
120505 - Work Practices Programmes
Original Release Date
08/12/2010
Nominal Hours
30
Description
Participating in and providing general support for a range of informal and formal groups in a variety of settings.Participating in and providing general support for a range of informal and formal groups in a variety of settings
Notes
Elements and Performance Criteria
1 Identify the purpose of the group
  • 1.1 Activities which meet the purpose of the group are identified and determined with the members of the group.
  • 1.2 Rules for group behaviour are discussed and established with all group members.
  • 1.3 Individual differences of workers and group members are identified, acknowledged and respected.
  • 1.4 The goals, needs and expectations of the participants is sought, received and accommodated according to available resources.
2 Establish relationship with the group
  • 2.1 Roles played by group members including the worker are defined.
  • 2.2 A suitable level of participation is encouraged.
  • 2.3 Group is informed of resources available to meet group's needs.
  • 2.4 The capacity of the worker to respond to group's needs is assessed and communicated to the group, in an appropriate manner.
  • 2.5 The most appropriate support to achieve the objectives of the activity is selected and implemented.
  • 2.6 Clear communication is modelled to group members.
  • 2.7 Group members are encouraged to use clear and appropriate communication.
  • 2.8 Communication and interactions with group members respects individual differences and needs.
  • 2.9 Communication and interactions with group are appropriate to aim and purpose of group.
  • 2.10 Appropriate processes are implemented as necessary to address breaches of behaviour.
  • 2.11 Participants are encouraged to agree on and abide by a set of appropriate guidelines.
  • 2.12 The group's achievements are promoted in a way which motivates and recognises participants' efforts.
  • 2.13 Where required, records of group interaction are kept in a manner consistent with organisation's documentation requirements.
3 Organise resources for group activities
  • 3.1 Work is undertaken to ensure adequate resourcing is available.
  • 3.2 Availability of resources and guidelines for use are communicated to group.
  • 3.3 A co-operative approach to the use of resources is encouraged.
  • 3.4 Reports on the use of resources are completed if required.
  • 3.5 Reports are completed to standard required by organization.
Group activities may be:
Formal or informal
Structured
Semi structured
Unstructured

Group activities may relate to:
Discussions
Sporting and recreation activities
Research, planning and management
Informal and formal education
Community action
Special interest causes

Resources will include:
Information/referrals
Facilities
Equipment/materials
Administrative support
Facilitation of meetings
Worker skills/expertise

Support will include:
Resources managed by the organisation
Advice, information and facilitation
Individual or group supervision

Individual differences may include differences in:
Beliefs
Values
Age
Cultural background
Physical abilities

Appropriate communication will be:
Communication related to group purpose and aims
Communication that respects individual differences and abilities of group members

Reports may be:
Verbal or written according to organisational procedures
Critical aspects of assessment:
Support group activities for formal and informal groups
Participate in for a variety of group activity types identified in the Range Statement or in the workplace
Provide support for appropriate target groups

Essential knowledge:
Dynamics of groups and the different styles of group leadership and decision-making
Effective communication techniques
Conflict management
Organisation's policies, principles and procedures
Relevant organisational and community resources
Building and maintaining relationships
Relevant models such as stages of group development and stages of change model

Essential skills:
Oral communication skills including asking questions, clarifying issues/topics, providing information in the workplace setting. Language used may be English or community language, depending on the client group.
Written communication competence to complete reports required by the organisation. The complexity of reports may vary from completing an organisational proforma, to completing a unstructured report. Literacy support for completing reports may vary from the availability of support from a supervisor to no support available in the workplace. Reports may be written in English or community language depending on the organisational requirements.
Reading competence required to fulfil the job role. This may vary from no competence required (if information on the availability of resources, materials etc for the group are conveyed verbally), to the ability to read work related texts, which may include lists of available resources, names of group members, policy statements on use of equipment and resources, etc. Language in use may be English or community language depending on organisation.

Resource implications:
Access to appropriate workplace where assessment can be conducted or simulated of realistic workplace setting for assessment.

Consistency in performance:
Assessment may include observations, questioning and evidence gathered from the workplace environment
Assessment may be conducted on one or more occasions but must include the normal range of client groups, group activities and types of groups in the workplace

Context of assessment:
This units is most appropriately assessed in the workplace and under the normal range of workplace conditions.
Replaced By
State Code National Code Title Type
D2542 CHCGROUP302D Support group activities Unit of competency