Unit of competency Outline

Date retreived
22/07/2026 1:41 PM AWST

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Conduct initial claim assessments

Conduct initial claim assessments

Unit of competency
National Code
PSPINM002
State Code
AWU92
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
07/03/2016
View on TGA
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
081103 - Insurance And Actuarial Studies
Original Release Date
21/07/2016
Nominal Hours
30
Description
This unit describes the skills required to undertake initial assessment of compensation claims for employment related injuries. It includes receiving and acknowledging claims, and assessing rehabilitation need (for referral).This unit applies to those working in the area of initial assessment of compensation claims. Staff of the employer undertakes this role.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work under supervision, while performing routine tasks in a range of familiar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Receive and acknowledge claims
  • 1.1 Assess completeness of claim.
  • 1.2 Obtain missing information.
  • 1.3 Undertake risk streaming of claims.
  • 1.4 Conduct initial assessment to confirm that the employee is a ‘worker’ under the Act and that the reported condition is compensable under the legislation.
  • 1.5 Acknowledge the claim within required timeframes.
  • 1.6 Collate data for determining weekly earnings and payments, if claim is accepted or deferred.
2. Assess need for rehabilitation referral
  • 2.1 Copy and forward documentation when referral is required for rehabilitation assessment.
  • 2.2 Review assessments if circumstances change.
  • 2.3 Progress claim for investigation and determination.
No information
No information
Replaces
State Code National Code Title Type
C8166 PSPIM401A Conduct initial claim assessments Unit of competency
State Code National Code Title Type
AZX9 PSP40116 Certificate IV in Government Qualification