Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Client may include:
external organisations
individuals
internal departments
internal employees.
Sources of information may involve:
business-strategic plans
change-management plans
current systems-design plans
project-management plans.
Project scope may include:
budget
features
hardware
policy and legal constraints
resource
software
time.
Unified modelling language may include:
activity diagram
class diagram
use-case diagram
use-case narrative.
Feasibility may include:
economic and schedule feasibility as well as the principal inputs and outputs
expected improvements and impacts
operational feasibility
physical requirements of each solution
revenue and cost-benefits
risks
technical feasibility.
Solutions may include:
hardware upgrades
new system implementation
new hardware
new software
software upgrades
user training.
Requirements may be in reference to:
application
business
network
organisational policies
people in the organisation
system.
Constraints may include:
budget
hardware
legal
organisational policy
resources
software
time.
Resources may include:
equipment
infrastructure
networks
personnel.
Software requirements document may include:
brochures
help references, such as online help
operational procedures
reports
solution design
solution feasibility
system design
system functionality
system or project specifications
technical manuals
training materials and self-paced tutorials
user guides.
Appropriate person may include:
authorised business representative
client
supervisor.
Project may include:
business improvement process
ebusiness solution involving the total organisation or part of the organisation
projects involving a business undertaking a total organisational change
systems-only change.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
research and analyse client requirements in order to present a range of solution options
create a software requirements document applying content format and style according to relevant organisational standards.
Context of and specific resources for assessment
Assessment must ensure access to:
specific requirements, including client and functionality
word-processing software, such as Microsoft Word
modelling software currently used in industry
appropriate learning and assessment support when required
modified equipment for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
review of candidate’s software requirements documentation
verbal or written questioning to assess candidate’s knowledge of modelling tools.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.