Unit of competency Outline

Date retreived
22/07/2026 7:55 PM AWST

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Maintain quality of work and promote continuous improvement

Maintain quality of work and promote continuous improvement

Unit of competency
National Code
CPPFES2007
State Code
OCW00
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
20/01/2021
View on TGA
State Implementation and Classification
Approved Date
01/06/2021
Field of Education
120505 - Work Practices Programmes
Original Release Date
01/06/2021
Nominal Hours
20
Description
This unit of competency specifies the skills and knowledge required to use resources and work practices according to quality measures that contribute to achieving quality standards, awareness of and contribution to process and service improvements in the fire protection industry.The unit is suitable for those with basic skills and knowledge undertaking routine work tasks under the direction of more experienced workers.Licensing, legislative, regulatory or certification requirements apply to this unit of competency in some states and territories. For further information, check with the relevant regulatory authority.
Notes
Elements and Performance Criteria
1 Apply quality measures to work instructions.
  • 1.1 Read work instructions to clarify resource use requirements.
  • 1.2 Identify workplace quality measures and apply to work instructions.
  • 1.3 Discuss quality measures with relevant persons to identify risk factors and minimise potential constraints to work schedules.
2 Identify and recommend opportunities to improve services and work processes.
  • 2.1 Monitor own work output to ensure that work undertaken is cost-effective and achieves planned results.
  • 2.2 Identify impediments to service and work processes and form ideas for potential solutions and improvements.
  • 2.3 Discuss and evaluate ideas with relevant persons to form balanced judgements on the effectiveness of potential solutions and improvements.
  • 2.4 Recommend process or service improvements to relevant persons.
3 Select and use workplace resources efficiently.
  • 3.1 Select and use resources required to meet work instructions according to workplace quality requirements.
  • 3.2 Access and read relevant information, manuals and technical publications to support efficient resource use according to workplace requirements.
4 Complete and distribute resource use documentation.
  • 4.1 Complete resource use documentation accurately and legibly to meet workplace requirements.
  • 4.2 Distribute completed documentation according to workplace requirements.
No information
No information
Replaces
State Code National Code Title Type
WC134 CPPFES2007A Maintain quality of work and promote continuous improvement Unit of competency