Unit of competency Outline

Date retreived
22/07/2026 3:26 PM AWST

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Manage evaluations

Manage evaluations

Unit of competency
National Code
PSPMNGT611A
State Code
C8214
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
3.00
Current Release Date
01/11/2012
View on TGA
State Implementation and Classification
Approved Date
08/07/2014
Field of Education
080301 - Business Management
Original Release Date
08/07/2014
Nominal Hours
60
Description
This unit covers managing evaluations relevant to the full range of processes and outcomes in the public sector such as policy, procedures, processes, structures, service delivery, projects etc. It includes initiating and managing the implementation of evaluations and utilising evaluation findings.In practice, managing evaluations may overlap with other generalist or specialist public sector workplace activities such as managing people, performance and client service, acting ethically etc.This unit is one of 2 competencies relating to evaluation in the public sector, located in the Competency fields of Working in Government and Management. Related unit of competency is:PSPGOV509A Conduct evaluationsNo licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication
Notes
Elements and Performance Criteria
1. Initiate evaluation
  • 1.1 A critical analysis of the need for evaluation is conducted that includes a scan of the internal and external environment, political imperatives, related activities and evaluations.
  • 1.2 The scope of the evaluation and the terms of reference are determined in accordance with organisational policy and procedures, and a rationale, purpose, outcomes and evaluation criteria are identified.
  • 1.3 Stakeholders are identified and canvassed to ensure that their requirements are addressed in the planning stage of the evaluation.
  • 1.4 Ownership of the evaluation data/outcomes and right of access to the reported results is secured in accordance with organisational policy and procedures.
  • 1.5 A risk management strategy is developed and applied to ensure evaluation objectives will be met.
  • 1.6 Infrastructure for the evaluation is approved in accordance with legislation, policy and procedures.
2. Manage implementation of evaluation
  • 2.1 Evaluation strategy is approved and a work plan for checking progress, reading reports and providing feedback and interim approvals is developed in accordance with requirements.
  • 2.2 Processes identified for monitoring, evaluating and reporting progress of the evaluation against objectives and timelines are established in accordance with organisational requirements.
  • 2.3 The political context and stakeholder expectations are managed in accordance with organisational policy and procedures, to overcome barriers and ensure ongoing commitment/input to the evaluation.
  • 2.4 Progress of evaluation is monitored and changes are negotiated as needed to timeframes, methodology or tools in accordance with organisational policy and procedures.
  • 2.5 Interim and final evaluation reports are analysed, outcomes are compared to the evaluation criteria established at the outset and recommendations for action are analysed to ensure they are compatible with the organisation's strategic requirements.
  • 2.6 Evaluation findings are reported to stakeholders in accordance with organisational policy and procedures.
3. Utilise evaluation findings
  • 3.1 An implementation strategy is developed to action approved recommendations and facilitate transition from current to future position.
  • 3.2 Evaluation findings are disseminated and applied in accordance with organisational policy and procedures.
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Scope may include evaluation of
planning
delivery
results
needs
objectives
design
outputs
outcomes
Purpose of evaluation may include:
measuring merit/quality
measuring worth or value for a particular purpose
measuring results, outputs or outcomes
decision making
unintentional negatives
Evaluation criteria may include:
whether objectives have been met
standards against which to compare quality
baseline studies for comparison
performance measures
key success areas
key performance indicators
results/outputs/outcomes
value for money
public interest
those identified for a project prior to its implementation
Stakeholders may include:
all those individuals and groups both inside and outside the organisation that have some direct interest in the organisation's behaviour, actions, products and services such as:
employees at all levels of the organisation
community
clients
students, parents/guardians
other public sector organisations
private sector
non-government organisations
union and association representatives
boards of management
government
Ministers
Risk management may include:
identification of risks
acceptance of risks
avoidance of risks
minimisation of risks
Evaluation infrastructure may include:
steering committee
manager
research staff
administration staff
office
telephone
technology
email
web site
equipment
consumables
resources including time, staffing, budget
specialist or technical support
contractors
Legislation, policy and procedures may include:
Commonwealth and State/Territory legislation including equal employment opportunity and anti-discrimination law
national and international codes of practice and standards
the organisation's policies and practices
government policy
codes of conduct
confidentiality
privacy
ethical practices and procedures
intellectual property
copyright
freedom of information
environmental/sustainability policies
Reports may include:
interim reports
progress reports
draft reports
executive summaries
presentations to meetings, groups, seminars
Internet or email presentations
Recommendations for action may include:
new goals
improvement strategies
changes to services, products
change management strategies
termination
replacement
compliance with standards
further review
Dissemination of findings may be affected by:
privacy requirements
security requirements
Application of evaluation findings may include:
informing other projects
organisational development
contributing to knowledge management
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPMNGT604B Manage change
PSPMNGT605B Manage diversity
PSPMNGT606B Manage quality client service
PSPMNGT608B Manage risk
PSPMNGT609B Formulate business strategies
PSPMNGT610A Manage public sector financial resources
PSPMNGT612A Review and improve business performance
PSPMNGT613A Develop partnering arrangements
PSPMNGT614A Facilitate knowledge management
PSPPOL601A Develop public policy
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)
management of evaluations in a range of (3 or more) contexts (or occasions, over time)
Resources required to carry out assessment
These resources include:
legislation, policies, procedures and protocols
evaluation models/types
access to evaluation targets/objectives
case studies and workplace scenarios to capture the range of evaluation situations likely to be encountered in the public sector
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when managing evaluations, including coping with difficulties, irregularities and breakdowns in routine
management of evaluations in a range of (3 or more) contexts (or occasions, over time)
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
portfolios
projects
questioning
scenarios
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
No information