This unit of competency specifies the outcomes required to educate clients, including tradespeople, building professionals and end users, about the thermal efficiency features incorporated into the design of residential buildings. It includes assessing client awareness of the thermal efficiency features of buildings, educating clients about these features, and providing follow-up services.The unit supports the work of NatHERS assessors engaged in educating clients about residential building thermal efficiency.In some jurisdictions, this unit of competency may form part of the accreditation, licensing, legislative, regulatory or certification requirements for NatHERS assessors.