Unit of competency Outline
Date retreived
22/07/2026 7:29 PM AWST
22/07/2026 7:29 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Provide remedial massage treatment
Provide remedial massage treatment
Unit of competency
National Code
HLTREM502C
HLTREM502C
State Code
D8480
D8480
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
02/08/2011
Field of Education
061711 - Massage Therapy
Original Release Date
02/08/2011
Nominal Hours
380
Description
DescriptorThis unit of competency describes the skills and knowledge required to administer client remedial massage treatment according to the philosophy and practices of a remedial massage framework
Notes
Elements and Performance Criteria
1. Manage treatment
- 1.1 Explain factors which may interfere with the effectiveness of the treatment
- 1.2 Explain mode of administration and management of the treatment to the client
- 1.3 Request client to monitor reactions and contact practitioner as required
- 1.4 Ensure consent for treatment
- 1.5 Drape client to expose only the part of the body being worked on
- 1.6 Provide massage according to the treatment plan
- 1.7 Recognise reactions to treatment and promptly respond if necessary
- 1.8 Explain time, location and content of future sessions clearly to the client
- 1.9 Document recommendations
2. Apply remedial massage techniques
- 2.1 Apply massage techniques
- 2.2 Apply remedial massage techniques to achieve specific therapeutic outcomes
3. Advise and resource the client
- 3.1 Educate the client in relevant and practical techniques for promotion and maintenance of optimum health
- 3.2 Answer client queries with clarity, using the appropriate language
- 3.3 Use honesty and integrity when explaining treatment plans and recommendations to the client
- 3.4 Use appropriate interpersonal skills when explaining treatment plans and recommendations to the client
- 3.5 Promote client independence and responsibility in treatment wherever possible
4. Review treatment
- 4.1 Evaluate progress with the client
- 4.2 Identify and record effects of previous treatment
- 4.3 Review previous treatment plan
- 4.4 Evaluate need for ongoing and/or additional treatment
- 4.5 Negotiate changes to the plan with the client to ensure optimal outcomes
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Consent for treatment refers to:
Informed consent according to the local and national regulations and legal guidelines
In the case of a minor or a ward of the state that an appropriate adult be present during any examination
Respond may include:
Adjusting treatment accordingly
Seeking appropriate expertise or referral
Discussing reaction with the client
Adhering to clinic guidelines for response to accidents and emergencies
Using first aid procedures according to St Johns, Australian Red Cross or other appropriate first aid training
Maintaining a senior first aid certificate which is renewed at least every three years
Accessing local, emergency services
Massage techniques:
To be performed in a variety of positions, ie, standing, seated, prone, supine and side recumbent lying, and through clothing as well as conventional table massage. These include but are not limited to:
Passive joint movement techniques
joints are moved through their range of movement, ie to the point of mild tissue resistance
Passive soft tissue movement
technique is applied with palmer surfaces of the hand, heel of hand and/or fingers
jostling:
shaking of the muscle from origin to insertion
Gliding techniques
effleurage:
broad superficial strokes using the entire palm surface of the hands to cover large surface areas of the body
Longitudinal stroking:
deep gliding movement is applied in the direction of the muscle fibres through focal pressure using any of the following; fingers, palm, heel of hands, forearm and/or knuckles
transverse gliding
cross over stroke:
pulling and pushing of the tissue using the hands in a criss-cross manner
Kneading/petrissage
technique is applied with palm surface of the hand, heel of hand and/or fingers
soft tissue is mobilised with rhythmical circular rolling, squeezing or pulling movements
Friction techniques
superficial tissue is moved over an underlying structure in circular, longitudinal or transverse directions
deep repetitive movements of short amplitude are applied usually with thumbs, fingers and knuckles or massage tool
friction techniques are believed to be beneficial in releasing adherent/scar tissue
continued ...
Massage techniques (cont):
Compressive techniques
digital pressure
compression: successive and rapid pressure, i.e. a series of short duration compressions, is applied to soft tissue between two structures, i.e. underlying bone structures and therapist's hand, or hand to hand
Percussion: cupping, tapping, hacking, pummelling and flicking are applied rhythmically using the hands
Temperature therapy
conduction, eg heat packs and immersion baths
radiation, eg ray lamps
friction
Topical applications
Deep tissue massage techniques
Myofascial tension technique: techniques conducted on superficial and/or deep tissues to:
lengthen tissue
reduce adhesions
increase range of movement
decrease compartment pressure
restore elasticity
Manual lymphatic drainage
Trigger point release techniques: apply digital ischemic pressure and/or apply stretching after treatment. It incorporates:
ischemic pressure
stretching
Stretching techniques:
static stretching
dynamic stretching
contract-relax and hold-relax
Advise and resource the client refers to:
Providing relevant literature or information materials
Referring client to other information sources
Providing advice regarding self-care
Advising client of suggested resources
Providing of details which help to fully inform client of relevant information
Providing referrals to other health professionals
Availability of products required or suggested for treatment
Postural correction advice
Practical techniques that promote and maintain optimal health may include:
Postural improvement strategies eg ideal posture for activities
Discussion of causes of poor posture
Simple follow-up activities and/or strategies to work on between sessions
Activities and/or tasks to avoid
Self-massage techniques
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Consent for treatment refers to:
Informed consent according to the local and national regulations and legal guidelines
In the case of a minor or a ward of the state that an appropriate adult be present during any examination
Respond may include:
Adjusting treatment accordingly
Seeking appropriate expertise or referral
Discussing reaction with the client
Adhering to clinic guidelines for response to accidents and emergencies
Using first aid procedures according to St Johns, Australian Red Cross or other appropriate first aid training
Maintaining a senior first aid certificate which is renewed at least every three years
Accessing local, emergency services
Massage techniques:
To be performed in a variety of positions, ie, standing, seated, prone, supine and side recumbent lying, and through clothing as well as conventional table massage. These include but are not limited to:
Passive joint movement techniques
joints are moved through their range of movement, ie to the point of mild tissue resistance
Passive soft tissue movement
technique is applied with palmer surfaces of the hand, heel of hand and/or fingers
jostling:
shaking of the muscle from origin to insertion
Gliding techniques
effleurage:
broad superficial strokes using the entire palm surface of the hands to cover large surface areas of the body
Longitudinal stroking:
deep gliding movement is applied in the direction of the muscle fibres through focal pressure using any of the following; fingers, palm, heel of hands, forearm and/or knuckles
transverse gliding
cross over stroke:
pulling and pushing of the tissue using the hands in a criss-cross manner
Kneading/petrissage
technique is applied with palm surface of the hand, heel of hand and/or fingers
soft tissue is mobilised with rhythmical circular rolling, squeezing or pulling movements
Friction techniques
superficial tissue is moved over an underlying structure in circular, longitudinal or transverse directions
deep repetitive movements of short amplitude are applied usually with thumbs, fingers and knuckles or massage tool
friction techniques are believed to be beneficial in releasing adherent/scar tissue
continued ...
Massage techniques (cont):
Compressive techniques
digital pressure
compression: successive and rapid pressure, i.e. a series of short duration compressions, is applied to soft tissue between two structures, i.e. underlying bone structures and therapist's hand, or hand to hand
Percussion: cupping, tapping, hacking, pummelling and flicking are applied rhythmically using the hands
Temperature therapy
conduction, eg heat packs and immersion baths
radiation, eg ray lamps
friction
Topical applications
Deep tissue massage techniques
Myofascial tension technique: techniques conducted on superficial and/or deep tissues to:
lengthen tissue
reduce adhesions
increase range of movement
decrease compartment pressure
restore elasticity
Manual lymphatic drainage
Trigger point release techniques: apply digital ischemic pressure and/or apply stretching after treatment. It incorporates:
ischemic pressure
stretching
Stretching techniques:
static stretching
dynamic stretching
contract-relax and hold-relax
Advise and resource the client refers to:
Providing relevant literature or information materials
Referring client to other information sources
Providing advice regarding self-care
Advising client of suggested resources
Providing of details which help to fully inform client of relevant information
Providing referrals to other health professionals
Availability of products required or suggested for treatment
Postural correction advice
Practical techniques that promote and maintain optimal health may include:
Postural improvement strategies eg ideal posture for activities
Discussion of causes of poor posture
Simple follow-up activities and/or strategies to work on between sessions
Activities and/or tasks to avoid
Self-massage techniques
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Observation of performance in the workplace or a simulated workplace (defined as a supervised clinic)
Consistency of performance should be demonstrated over the required range of situations relevant to the workplace
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Assessment may contain both theoretical and practical components and examples covering a range of clinical situations
Assessment of sole practitioners must include a range of clinical situations and different client groups covering at minimum, age, culture and gender
Assessment of sole practitioners must consider their unique workplace context, including:
interaction with others in the broader professional community as part of the sole practitioner's workplace
scope of practice as detailed in the qualification and component competency units
holistic/integrated assessment including:
working within the practice framework
performing a health assessment
assessing the client
planning treatment
providing treatment
Context of and specific resources for assessment:
An appropriately stocked and equipped clinic or simulated clinic environment
Relevant texts or medical manuals
Relevant paper-based/video assessment instruments
Appropriate assessment environment
Demonstration model/client
Method of assessment
Observation in the workplace
Written assignments/projects or questioning should be used to assess knowledge
Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice
Clinical skills involving direct client care are to be assessed initially in a simulated clinical setting If successful, a second assessment is to be conducted during workplace application under direct supervision
Explanations of technique
Oral questioning and discussion
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Related units:
This unit should be assessed after or in conjunction with the following related units:
HLTCOM404C Communicate effectively with clients
HLTFA301C Apply first aid
HLTHIR301B Communicate and work effectively in health
HLTIN301C Comply with infection control policies and procedures
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Observation of performance in the workplace or a simulated workplace (defined as a supervised clinic)
Consistency of performance should be demonstrated over the required range of situations relevant to the workplace
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Assessment may contain both theoretical and practical components and examples covering a range of clinical situations
Assessment of sole practitioners must include a range of clinical situations and different client groups covering at minimum, age, culture and gender
Assessment of sole practitioners must consider their unique workplace context, including:
interaction with others in the broader professional community as part of the sole practitioner's workplace
scope of practice as detailed in the qualification and component competency units
holistic/integrated assessment including:
working within the practice framework
performing a health assessment
assessing the client
planning treatment
providing treatment
Context of and specific resources for assessment:
An appropriately stocked and equipped clinic or simulated clinic environment
Relevant texts or medical manuals
Relevant paper-based/video assessment instruments
Appropriate assessment environment
Demonstration model/client
Method of assessment
Observation in the workplace
Written assignments/projects or questioning should be used to assess knowledge
Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice
Clinical skills involving direct client care are to be assessed initially in a simulated clinical setting If successful, a second assessment is to be conducted during workplace application under direct supervision
Explanations of technique
Oral questioning and discussion
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Related units:
This unit should be assessed after or in conjunction with the following related units:
HLTCOM404C Communicate effectively with clients
HLTFA301C Apply first aid
HLTHIR301B Communicate and work effectively in health
HLTIN301C Comply with infection control policies and procedures
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C9484 | HLTREM502B | Provide remedial massage treatment | Unit of competency |
| C5115 | HLTREM6A | Provide the Massage treatment | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVA18 | HLTMSG005 | Provide remedial massage treatments | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D087 | HLT50307 | Diploma of Remedial Massage | Qualification |