Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
The operations may be conducted:
in a range of work environments
by day or night
in a range of typical weather conditions
Customers may be:
internal or external
Workplaces may comprise:
large, medium or small worksites
Work may be conducted in a range of work contexts and may include:
restricted spaces
exposed conditions
controlled or open environments
exposure to chemicals, dangerous or hazardous substances and movements of equipment, goods and vehicles
Quality improvement tools may include a range of techniques including:
product sampling and testing
monitoring of operational performance
fault/problem analysis
client surveys
trials of quality improvement initiatives
Consultative processes may involve:
other workplace personnel
management
union representatives
industrial relations personnel
OH&S specialists
other professional or technical staff
Communication in the work area may include:
phone
electronic data interchange (EDI)
fax
email
internet
radio
oral, aural or signed communications
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Information/documents may include:
quality assurance procedures and standards
relevant codes of practice and regulatory requirements
relevant Australian standards and certification requirements
workplace procedures and policies
manufacturers instructions concerning the use of equipment and/or materials
manifests, bar codes, goods and container information/serial number
supplier and/or client instructions
material safety data sheets
award, enterprise bargaining agreement, other industrial arrangements
standards and certification requirements
OH&S policy and procedures
emergency procedures
Applicable regulations and legislation may include:
relevant codes of practice and regulatory requirements
relevant Australian standards and certification requirements
relevant state/territory OH&S legislation
relevant state/territory environmental protection legislation
workplace relations regulations
workers compensation regulations
Dangerous Goods Code and associated regulations
water and road use and licence arrangements
relevant patent or copyright arrangements
dangerous goods and air freight regulations
relevant export/import/quarantine/bond requirements

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:
relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace