Unit of competency Outline
Date retreived
23/07/2026 12:59 AM AWST
23/07/2026 12:59 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Develop communities of practice
Develop communities of practice
Unit of competency
National Code
ICAICT606A
ICAICT606A
State Code
D7903
D7903
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
04/11/2011
Field of Education
080303 - Human Resource Management
Original Release Date
04/11/2011
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to identify areas that would benefit from communities of practice, and to develop such communities.
Notes
Elements and Performance Criteria
1. Identify requirement for community of practice
- 1.1 Map organisational knowledge
- 1.2 Identify existing informal communities of practice (CoPs)
- 1.3 Identify situations where staff will benefit from closer cooperation across organisational boundaries
- 1.4 Identify those in disparate areas that share work goals
2. Devise spaces for involvement
- 2.1 Enable electronic meeting spaces
- 2.2 Enable shared storage areas, both public and private
- 2.3 Enable group mailing capability
- 2.4 Enable other appropriate technical facilitators
3. Invite participation
- 3.1 Publicise collaborative tools
- 3.2 Invite staff in areas identified above to group events, such as training and conferences
- 3.3 Allow new groups to coalesce spontaneously
- 3.4 Accept different levels of participation
4. Assist evolution of community
- 4.1 Facilitate regular contact within CoP
- 4.2 Enable evolution of CoP, including the disbanding of a CoP where its purpose has been achieved
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Organisational knowledge may include:
functions of individual business units
knowledge contained within individual business units
mission statement
strategic goals
structure.
Shared storage areas may include:
local computerised storage areas
remote computerised storage areas.
Group mailing capability may include:
ability to send email to group members
add, delete and update capability.
Collaborative tools may include:
@Task
Access Grid
Alfresco
Atmail
blogs
Citadel
Drupal Framework
eGroupWare
eXo
Group-Office
Jumper 2.0
KnowledgeTree
Lotus Live
Microsoft SharePoint
OBM Groupware
OpenGroupware.org
Simple Groupware
Tiki Wiki CMS Groupware
Tonido Workspace
wikis
WorkConnect.
Organisational knowledge may include:
functions of individual business units
knowledge contained within individual business units
mission statement
strategic goals
structure.
Shared storage areas may include:
local computerised storage areas
remote computerised storage areas.
Group mailing capability may include:
ability to send email to group members
add, delete and update capability.
Collaborative tools may include:
@Task
Access Grid
Alfresco
Atmail
blogs
Citadel
Drupal Framework
eGroupWare
eXo
Group-Office
Jumper 2.0
KnowledgeTree
Lotus Live
Microsoft SharePoint
OBM Groupware
OpenGroupware.org
Simple Groupware
Tiki Wiki CMS Groupware
Tonido Workspace
wikis
WorkConnect.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
identify appropriate areas for CoP
manage the provision of enabling software
facilitate the development of CoP.
Context of and specific resources for assessment
Assessment must ensure access to:
organisational structure, goals and knowledge
site where CoP may be developed.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
verbal or written questioning to determine candidate’s knowledge of:
purpose and aims of CoP
evolution of CoP
required functionality of enabling software
evaluation of candidate’s nominated facilitating technology
review of candidate’s CoP proposal, specifically related to:
methods to identify projected CoP
proposed activities to initiate and encourage the CoP
specified enabling software to facilitate the CoP.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
identify appropriate areas for CoP
manage the provision of enabling software
facilitate the development of CoP.
Context of and specific resources for assessment
Assessment must ensure access to:
organisational structure, goals and knowledge
site where CoP may be developed.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
verbal or written questioning to determine candidate’s knowledge of:
purpose and aims of CoP
evolution of CoP
required functionality of enabling software
evaluation of candidate’s nominated facilitating technology
review of candidate’s CoP proposal, specifically related to:
methods to identify projected CoP
proposed activities to initiate and encourage the CoP
specified enabling software to facilitate the CoP.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUU73 | ICTICT606 | Develop communities of practice | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D576 | ICA60111 | Advanced Diploma of Information Technology | Qualification |