Unit of competency Outline

Date retreived
22/07/2026 8:56 PM AWST

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Manage outsourced supply chain operations

Manage outsourced supply chain operations

Unit of competency
National Code
TLIX0016X
State Code
OBR03
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
12/06/2020
View on TGA
State Implementation and Classification
Approved Date
18/08/2020
Field of Education
089901 - Purchasing, Warehousing And Distribution
Original Release Date
18/08/2020
Nominal Hours
55
Description
This unit of competency describes the skills and knowledge required to manage outsourced supply chain operations. It includes planning and confirming contracted services, determining the capacity of contracted services, managing contracted services and reporting on contracted services.Outsourced supply chain operations, Third/Fourth Party Logistics (3PL/4PL) contracted services, typically use a variety of resources, capabilities and technology to manage parts or complete supply chain operations. Contracted services can include transportation, warehousing, inventory management, container receipt and de-stuffing, order management and processing, cross docking, sourcing, procure to pay, customs brokerage and freight forwarding.The unit is applicable to those with team leadership responsibilities within a supply chain.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Plan and confirm contracted services
  • 1.1 Outsourced supply chain operations, conducted through contracted services, are identified
  • 1.2 Contracted services management plan for outsourced supply chain operations, including Key Performance Indicators (KPIs), is confirmed
  • 1.3 Contracted services prequalification list and procurement processes, to ensure value for money, are determined
  • 1.4 Industry standards, codes of practice and legislative responsibilities for supply chain contracted services are identified
  • 1.5 Level of responsibility and authority for managing supply chain contracted services is confirmed
2 Determinecapacity ofcontracted services
  • 2.1 Pricing models for contracted services are reviewed, in accordance with supply chain procedures
  • 2.2 Capacity and integrity of practice of contracted services is validated
  • 2.3 Technology systems and processes of contracted services are verified for integration into the existing supply chain
  • 2.4 Disruption mitigation plans, critical real time data and inventory control systems of contracted services are substantiated
  • 2.5 Recommendations for contracted services are provided, in accordance with supply chain procedures, to authorised personnel for approval
3 Manage contracted services
  • 3.1 Performance of contracted services are monitored, using an approved management system, to ensure KPIs are being met
  • 3.2 Integrity of operations and practices of contracted services are monitored and non-compliances are actioned, in accordance with supply chain procedures
  • 3.3 Dispute resolution and termination processes for contracted services are managed, in accordance with contractual obligations and supply chain procedures
4 Review and report on contracted services
  • 4.1 Performance of outsourced supply chain operations and compliance of contracted services is reviewed, in accordance with supply chain procedures
  • 4.2 Report on outsourced supply chain operations and contracted services is prepared and distributed to approved stakeholders
  • 4.3 Continuous improvement actions, including recommendations on potential contracted services, are documented
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