Unit of competency Outline

Date retreived
22/07/2026 7:05 AM AWST

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Unit of competency
National Code
ICTCC231A
State Code
C5390
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
08/01/2009
View on TGA
State Implementation and Classification
Approved Date
20/03/2003
Field of Education
080501 - Sales
Original Release Date
20/03/2003
Nominal Hours
35
Description
Notes
Elements and Performance Criteria
No information
No information
No information
No information
State Code National Code Title Type
C544 ICT20102 Certificate II in Customer Contact Qualification
C545 ICT30102 Certificate III in Customer Contact Qualification