Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included.
Rules or regulationsmay include:
current relevant registration and accreditation
age where applicable
certification requirements
membership
standard of facilities and equipment
NSO rules, regulations and guidelines
local or competition specific rules and regulations
safety rules such as blood rule.
Equipment may include:
fixed pieces of apparatus
individual equipment required to manage the competition
personal protective or non-protective clothing or attire and equipment
technical
audiovisual
safety.
Risk analysismay include:
risk identification
risk assessment
design of risk elimination or reduction plan
implementation of the plan
constant evaluation and modification of the plan.
Organisational policies and proceduresmay include:
work health and safety
complaints
conflict resolution
reporting and record keeping
communication protocols
decision making processes.
Relevant legislationmay include:
work health and safety
child protection
anti-discrimination
duty of care.
Best practice principlesmay include:
the NSO Officials code of conduct
the Australian Sports Commission (ASC) Officials Code of Conduct
NSO regulations and guidelines
relevant national, state, territory or local government regulations and guidelines.
Decisionsmay include:
incremental during an event or activity
at completion.
External sourcesmay include:
other facility users
coaches
spectators
parents or guardians
peers
media.
Communication strategiesmay include:
active listening
questioning techniques
rephrasing and repeating questions, requests and statements to confirm that they have been correctly understood
empathising with the player’s situation while upholding rules and regulations
assertiveness
non-verbal communication and recognition of non-verbal signs
ability to speak clearly to be understood and use appropriate language, style and tone.
Reactions may include:
queries about decisions
appeals against decisions
abuse towards official and opponent
abuse of equipment.
Causes of conflictmay include:
lack of information
ineffective communication
frustration
provocation
vilification
sledging.
Conflict resolutionstrategiesmay include:
identification
avoidance
problem solving
use of appropriate communication skills
negotiation.
Relevant othersmay include:
participants
coaches
administrators
parents or guardians
officials
supporters.
Disputes may include:
disagreement with or questioning of decisions or results
official protests
appeals.
Self-reflection methodsmay include:
diary or journal
mentoring
strengths and weaknesses.
Feedbackmay include:
verbal
written
visual
tactile.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
use knowledge and interpretation of relevant rules, regulations and competition requirements to officiate according to NSO requirements and organisational policies and procedures
apply effective negotiation and contingency management techniques to deal with problems or disputes that arise during or following the competition or game and makes adjustments in response to changing situations
observe and monitors the progress of the competition or game and makes decisions objectively within required time frames
use a range of communication strategies to work effectively with other officials and communicate with coaches, participants, officials and spectators
seek feedback from stakeholders and evaluates and reflects on own work performance to identify ways in which the conduct of games and competitions can be improved.
Context of and specific resources for assessment
Assessment must ensure:
the officiating of multiple games or competitions to demonstrate competence and consistency of performance.
Assessment must also ensure access to:
a sport-specific training or competition setting or environment
participants, equipment and facilities and support personnel in a competition setting or environment
current NSO rules and regulations and best practice principles for the relevant competitions or games
ASC Officials Code of Behaviour.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of officiating a competition or game with a range of participants, including making and communicating decisions
observation of dealing with contingencies such as disputes during or after the competition or game
oral or written questioning to assess knowledge of NSO rules and regulations for the relevant competition or game
third-party reports from a supervisor detailing work performance.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
sport-specific units of competency.