Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Legislative requirements may relate to:
apprehension and powers of arrest
Australian standards and quality assurance requirements
aviation transport security acts and regulations
counter-terrorism
crowd control and control of persons under the influence of intoxicating substances
force continuum, use of force guidelines
general 'duty of care' responsibilities
inspection of people and property, and search and seizure of goods
licensing or certification requirements
maritime transport security acts and regulations
privacy and confidentiality
relevant commonwealth, state and territory legislation, codes and national standards for:
anti-discrimination
cultural and ethnic diversity
environmental issues
equal employment opportunity
industrial relations
Occupational Health and Safety (OHS)
relevant industry codes of practice
trespass and the removal of persons
use of restraints and weapons:
batons
firearms
handcuffs
spray.
Organisational requirements may relate to:
access and equity policies, principles and practices
client service standards
code of conduct or ethics
communication and reporting procedures
complaint and dispute resolution procedures
emergency and evacuation procedures
employer and employee rights and responsibilities
equipment use and maintenance
OHS policies and procedures
own role, responsibility and authority
privacy and confidentiality
records and documentation
resource parameters and use
standard operating procedures for screening
storage and disposal of information.
Assignment instructionsmay include:
screening objectives, procedures and timeframes
instructions from supervisor
personal presentation requirements
reporting and documentation requirements
resource and equipment requirements
specific client requirements
work tasks and procedures.
Relevant persons may include:
aviation staff
client
colleagues
maritime staff
security personnel
supervisor.
Screening equipment may include:
explosive trace detection (ETD)
hand-held metal detector (wand)
walk through metal detection equipment.
Checked relates to:
performing required calibrations on screening equipment
setting up screening equipment
testing screening equipment.
Social and cultural differencesmay relate to:
dress and personal presentation
food preferences
language
religion
social conventions
traditional practices
values and beliefs.
Persons with special needsmay include:
a person in a wheelchair who may or may not be able to stand unassisted
a person not in a wheelchair but who requires a walking aid
a person who is hearing impaired
a person who is vision impaired
a person who is vision impaired who has an assistance animal (eg a guide dog)
a person who requires the assistance of a carer
a person with a prosthetic device, body brace or other medical device.
Monitoredmay relate to:
checking equipment to ensure correct working order or need for calibration
ensuring appropriate flow of people and personal effects through screening point
identifying alarms (audible and visual)
identifying suspicious behaviour or items
observing people.
Prohibited or dangerous items:
are those items specified by the client or by federal, state or territory statutes
may be organics, weapons and explosives
may be described under aviation transport security regulations
may be described under maritime transport security regulations.
Responsemay include:
completing relevant documentation
conducting further screening
escalation according to standard operating procedures
establishing a sterile area
notifying a law enforcement officer
notifying emergency personnel
notifying supervisor
verbal or written reporting.
Searchmay involve:
electronic screening
frisk search
pat search
routine or special search of property
scanning of baggage, items, personal effects and property.
Personal effects:
includes carry-on baggage in an aviation environment
means an article or possession of a person.
Interpersonal techniques may involve:
active listening
being non-judgemental
being respectful and non-discriminatory
constructive feedback
control of tone of voice and body language
culturally aware and sensitive use of language and concepts
demonstrating flexibility and willingness to negotiate
effective verbal and non-verbal communication
maintaining professionalism
providing sufficient time for questions and responses
reflection and summarising
two-way interaction
use of plain English
use of positive, confident and cooperative language.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
complying with relevant legislation, regulations and procedures during screening and search of people and personal effects
following established procedures to screen people and personal effects using a range of screening equipment
preparing and using screening equipment including conduct of checks and tests for operational effectiveness
responding appropriately to alarms and identified prohibited and dangerous items and completing associated documentation
using culturally appropriate communication techniques to give clear and accurate information to persons involved in screening and search processes
applying special methods and requirements when screening infants and persons with special needs.
Context of and specific resources for assessment
Context of assessment includes:
a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.
Resource implications for assessment include:
access to plain English version of relevant statutes and procedures
access to a registered provider of assessment services
access to a suitable venue and equipment
assessment instruments including personal planner and assessment record book
work schedules, organisational policies and duty statements.
Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Method of assessment
This unit of competency could be assessed using the following methods of assessment:
observation of processes and procedures
questioning of underpinning knowledge and skills.
Guidance information for assessment
Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.
Oral questioning, written or visual assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.
Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.