Unit of competency Outline

Date retreived
22/07/2026 4:20 AM AWST

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Implement parking controls

Implement parking controls

Unit of competency
National Code
LGAREG001
State Code
ODA06
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
10/02/2021
View on TGA
State Implementation and Classification
Approved Date
02/07/2021
Field of Education
120505 - Work Practices Programmes
Original Release Date
02/07/2021
Nominal Hours
40
Description
This unit describes the performance outcomes, skills and knowledge required to effectively implement council's parking system.It requires the ability to conduct regular parking patrols, monitor and maintain signage of parking restrictions, issue infringement notices, liaise with the public to encourage voluntary compliance, record incidents and write incident reports. This unit applies to individuals who work in local government.The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Undertake parking patrols.
  • 1.1. Implement work plan for street patrols according to council's parking management strategy.
  • 1.2. Check parked vehicles against parking requirements and restrictions.
  • 1.3. Monitor meters according to organisational policies and procedures.
  • 1.4. Report unauthorised and suspicious activity to authorities.
2. Monitor and maintain signage of parking restrictions.
  • 2.1. Check signage for visibility and legibility.
  • 2.2. Report damaged signage to council officers.
  • 2.3. Provide education material to road users in accordance with legislation.
3. Issue infringement notices.
  • 3.1. Collect and record evidence to support infringement notice.
  • 3.2. Input and check accuracy of data required for infringement notices.
  • 3.3. Issue and record infringement notices according to organisational policies and procedures.
  • 3.4. Report and organise to tow illegally parked vehicles according to organisational policies and procedures and legislative requirements.
4. Communicate with the public.
  • 4.1. Maintain personal safety in an enforcement environment.
  • 4.2. Manage professional customer contact according to organisational policies and procedures.
  • 4.3. Analyse and answer enquiries to assist achievement of voluntary compliance.
  • 4.4. Communicate with customers on the phone and on duty according to the organisational customer experience policy.
  • 4.5. Resolve conflict using conflict management strategies.
  • 4.6. Deal with members of the public according to the organisation code of conduct.
5. Document activities.
  • 5.1. Document regular activity reports according to organisational policies and procedures.
  • 5.2. Develop incident reports according to organisational policies and procedures.
  • 5.3. Provide advice to council according to organisational policies and procedures.
  • 5.4. Use collected evidence to prepare evidentiary reports for contested infringement notices according to organisational policies and procedures.
No information
No information
Replaces
State Code National Code Title Type
C1937 LGAREGS301A Implement parking controls Unit of competency
State Code National Code Title Type
BGO1 LGA40120 Certificate IV in Local Government Qualification