Elements and Performance Criteria

Appropriate person(s) may include
clients
colleagues
managers
person(s) in control of work site(s)
supervisors.

Backing materials may include
cellulose
coir
copra
felt
foam
horse hair
jute
latex
non-colourfast fabrics
rubber.

Company requirements may include
access and equity policy, principles and practice
business and performance plans
client communication procedures
client confidentiality procedures
client service standards
communication channels and reporting procedures
company goals, objectives, plans, systems and processes
company issued identification badge/card/pass
company policy and procedures
company service standards
defined resource parameters
dress and presentation requirements
duty of care, code of conduct, code of ethics
emergency response and evacuation procedures
maintenance procedures for equipment and PPE
OHS control procedures (e.g. health and safety plans, job plans, job safety analysis, risk assessments, safe operating practices/procedures, safe work instructions, work method statements, safe system of work statements)
OHS policies and procedures
personnel practices and guidelines
policies and procedures relating to own role, responsibility and delegation
quality and continuous improvement processes and standards
records and information systems and processes
rights and responsibilities of employees and employers
training (induction, refresher and new skills) materials
use of contractors
work site access security clearance procedures.

Cushion filling may include
feathers
foam rubber
latex rubber
plastic foam
polyfibre.

Dye methods may include
acid
beck
continuous
differential
direct
disperse
paints
pigment
print
solution
space
spray
stock
yarn.

Fibre form may include
continuous filament
staple yarn.

Fibre may include
acetate
acrylic
cotton
jute
linen
nylon
polyester
polypropylene
rayon
silk
wool.

Manufacturers' specifications may include
equipment operational manuals
instructional guides
material safety data sheets (MSDS)
other resources supplied by the manufacturer (such as laminated cards, notices and wall posters)
product labels
safety instructions pre-printed on equipment.

Occupational health and safety* (OHS) requirements may relate to
allergic reactions (contact dermatitis, etc)
communication devices for remote and isolated locations e.g. mobile phone, two-way radio, etc
dermatoxicological control and prevention measures
emergency procedures for eye and skin contact, inhalation and ingestion of toxic substances
hazard identification and risk assessment mechanisms
hazard reporting
hierarchy of hazard control procedures
injury, dangerous occurrence and incident reporting requirements
irregular blood testing (health surveillance and monitoring)
keeping access ways clear from obstruction
maintaining clear access ways
maintenance procedures for equipment and PPE
national industry standards/codes of practice
OHS control procedures (e.g. health and safety plans, job plans, job safety analysis, risk assessments, safe operating practices/procedures, safe work instructions, work method statements, safe system of work statements)
protection from hazardous substances, noise and dust
protection of people in the workplace
routes of entry and potential symptoms of exposure from chemicals
safety training (induction and refresher)
ultraviolet light
up-to-date electrical test and tag compliance
use of chemicals in accordance with labels
use, storage and maintenance of equipment in accordance with manufacturers' specifications and equipment operating manuals
use, storage and maintenance of personal protective equipment and clothing.
* Also known as workplace health and safety

Piping material may include
foam
jute
paper
plastic tubing.

Pre-existing conditions may include
abrading/wear
crimp loss
crocking
dye migration
fading
fume fading
pile reversal
shrinkage.

Rights and responsibilities of employees may relate to
confidentiality and privacy rights
duty of care
knowing the appropriate personnel for reporting purposes
knowing the location of manuals and/or related documents
knowing the terms and conditions of own employment
knowing the workplace procedures
protection from discrimination and sexual harassment.

Rights and responsibilities of employers may relate to
duty of care
providing a safe environment free from discrimination and sexual harassment (see relevant state and Commonwealth anti-discrimination legislation
providing a safe workplace in accordance with OHS legislation, codes of practice, regulations and standards
providing information and training in work tasks, OHS and other employment related matters
the right to dismiss you if you (see the Commonwealth
are negligent, careless or cause an accident
commit a criminal offence
commit acts of disloyalty such as revealing confidential information
use abusive language.

Tests may include
burn test
chemical tests
sink/float test.

Texture style may include
crushed velvet
damask
glazed (polished)
moire
quilted.

Weave type may include
flat (basket)
jacquard
knitted
satin
twill
velvet.

Work order information may include
access to work site and egress points
budget allocations
completion times/dates
insufficient people to complete the work task(s)
job requirements and tasks
legislative and local government requirements
OHS requirements and emergency response procedures
resource requirements - equipment and materials
specific client requirements e.g. relationships with other activities, dress and presentation requirements
use of signage and barriers
work schedules
work site contact person(s)
working in isolated and remote locations.

Yarn type may include
novelty
plied
single
textured
twist.

Critical aspects of competency
Accurate analysis of data gathered during visual and tactile inspection.
Accurate identification of the type of yarns, fibres, methods, dyes, filling material and backing used in upholstery making.
Selection of appropriate testing techniques.
Compliance with company and legislative requirements.
Outcomes achieved in relation to customer work order and company requirements.

Knowledge needed to achieve the performance criteria
Knowledge and understanding are essential to apply this unit in the workplace, to transfer the skills to other contexts, and to deal with unplanned events. The knowledge requirements for this unit are listed below.
Types of yarns, fibres and weaves used in upholstery construction and their characteristic features.
Knowledge of a range of dying methods.
Knowledge of the range of upholstery manufacture methods.
Awareness of applicable legislation, regulations, codes of practice and industry advisory standards.
OHS legislation and procedures.
Company management structure and reporting procedures.
Company procedures and practices
Emergency response and evacuation procedures.
Injury, dangerous occurrence and incident reporting.
Knowledge of biological and viral control procedures.
Routes of entry and potential symptoms of exposure from chemicals.

Specific skills needed to achieve the performance criteria

To achieve the performance criteria, some complementary skills are required. These are:

communicating clearly and concisely using written and verbal modes
handling and disposing of chemicals safely
reading, interpreting and responding to directions and safety instructions in equipment manuals and MSDS and on chemical labels
requesting advice or further information
seeking and receiving feedback
sourcing, organising and recording information
working on an individual basis or as part of a team.

Resources required to assess this unit

The following resources should be available:

access to a suitable work site or venue with upholstered furniture
access to a range of samples of upholstery materials
access to suitable equipment and chemicals
access to personal protective equipment
assessment instruments, including personal planner and assessment record book.

Gaining evidence to assess this unit
For valid and reliable assessment of this unit, the competency should be demonstrated over a period of time and be observed by the assessor.
The competency is to be demonstrated in a range of situations, which may include customer/workplace interruptions and involvement in related activities normally experienced in the workplace.
Assessment of competency may be made through written or oral examination, practical demonstration in the work environment or in a simulated work environment.

Communicating ideas and information
Disseminate relevant information to customers, work groups and other appropriate people through discussion. (2)

Collecting analysing and organising information
Measure information against legislative, customer and organisational requirements through observation and discussion with the work group. (2)

Planning and organising activities
Organise and prioritise work tasks to meet work order and company requirements. (2)

Working with others and in teams
Apply principles in collaborative and consultative ways that contribute to a safe and effective work environment. (2)

Using mathematical ideas and techniques
Calculate floor area to be cleaned and measure and carry out chemical applications. (2)

Solving problems
Apply problem-solving skills to hazard identification and risk assessment. (2)

Using technology
Enter, amend and access work-related information via electronic equipment. (2)