Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Legislative requirements may relate to:
apprehension and powers of arrest
Australian standards and quality assurance requirements
counter-terrorism
crowd control and control of persons under the influence of intoxicating substances
force continuum, use of force guidelines
general 'duty of care' responsibilities
inspection of people and property, and search and seizure of goods
licensing or certification requirements
privacy and confidentiality
relevant commonwealth, state and territory legislation, codes and national standards for:
anti-discrimination
cultural and ethnic diversity
environmental issues
equal employment opportunity
industrial relations
Occupational Health and Safety (OHS)
relevant industry codes of practice
trespass and the removal of persons
use of restraints and weapons:
batons
firearms
handcuffs
spray.
Organisational requirements may relate to:
access and equity policies, principles and practices
business and performance plans
client service standards
code of conduct, code of ethics
communication and reporting procedures
complaint and dispute resolution procedures
emergency and evacuation procedures
employer and employee rights and responsibilities
OHS policies, procedures and programs
own role, responsibility and authority
personal and professional development
privacy and confidentiality of information
quality assurance and continuous improvement processes and standards
resource parameters and procedures
roles, functions and responsibilities of security personnel
storage and disposal of information.
Relevant standards:
must include AS/NZS 4360: 2004 Risk management
may relate to:
AS2630-1983 Guide to the selection and application of intruder alarm systems for domestic and business premises
HB 167:2006 Security Risk Management
HB 436 Risk Management Guidelines - Companion to AS/NZS 4360
HB 231:2000 Information security risk management guidelines.
Clientsmay include:
employer or employee groups
individuals
political parties
public and private entities
trade or professional associations.
Riskrelates to:
the chance of something happening that will have an impact on objectives.
Security risks may relate to:
biological hazards
chemical spills
client contact
electrical faults
explosives
financial viability
injury to personnel
noise, light, heat, smoke
persons carrying weapons
persons causing a public nuisance
persons demonstrating suspicious behaviour
persons suffering from emotional or physical distress
persons under the influence of intoxicating substances
persons with criminal intent
persons, vehicles and equipment in unsuitable locations
property or people
security systems
suspicious packages or substances
systems or process failures
terrorism
violence or physical threats.
Informationmay include:
analysis of stakeholder concerns and objectives
contacts within and external to the organisation
documentation regarding employment, contracts
group workshops and brainstorming
historical data
key personnel
operating environment of organisation (neighbours, situational issues, financial markets, competitors, stability, size, workforce, core business activities, functions, stakeholders)
organisational structure and lines of responsibility
questionnaires
reports and relevant documentation
structured interviews
surveys.
Terms of referencemay include:
client expectations
cost
limitations and exclusions (who and what they can access and what they cannot access)
lines of authority
operational environment
roles and responsibilities
scale of the task or assessment (whether a full-scale operation, or limited to a particular section or operation of the company)
security and other clearances
timeframe.
Relevant personsmay include:
clients
manufacturers
other professional, specialist or technical staff
security consultants
security personnel
supervisors.
Sourcesof information may include:
colleagues
documentation and reports
group workshops and brainstorming
incident reporting systems (software or paper-based)
interviews
media (newspaper, radio, television, industry magazines)
questionnaires
statistical data and evaluative studies
structured interviews
surveys (organisational or industry based) and questionnaires.
Astructured plancan be constructed by using:
checklists
interview question sheets
spreadsheets, word-processing and other software
structured planning software
structured questionnaires
structured tables.
Assetsmay include:
business plans
equipment
facilities
goodwill
information, information systems and sources
intellectual property
output
people
reputation
systems
work processes and practices.
Assessment criteriamay be based on:
AS/NZS 4360:2004 Risk management (or its equivalent)
qualitative factors
quantitative factors
semi-quantitative factors.
Relevant information and datamay include:
client activities and functions
client business and operational plans
client current and proposed operating environment, assets and systems
existing client security management strategies
history of incidents
potential risks or threats experienced by similar organisations or organisations in similar situations.
Countermeasuresmay relate to:
acceptance of residual risk
addition of security measures
minimisation of harm through response mechanisms
reduction of security measures
risk avoidance through change of service and system specifications
transfer of risk to other entity (such as insurance company, outsourcing an operational activity).

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
establishing terms of reference and assessment criteria, and determining a thorough action plan and structure for the assessment
accurately reviewing and preparing risk assessment findings in a format suitable for presentation
assessing threat, consequence and vulnerability of each asset against agreed terms of reference and assessment criteria, and determining risk potential through analysis of valid and relevant data
obtaining information from a range of sources and consultative processes to ensure an accurate understanding of the operating environment and core business operations of the client.
Context of and specific resources for assessment
Context of assessment includes:
a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.
Resource implications for assessment include:
access to plain English version of relevant statutes and procedures
access to a registered provider of assessment services
access to a suitable venue and equipment
assessment instruments including personal planner and assessment record book
work schedules, organisational policies and duty statements.
Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Method of assessment
This unit of competency could be assessed using the following methods of assessment:
observation of processes and procedures
questioning of underpinning knowledge and skills.
Guidance information for assessment
Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.
Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.
Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.