Unit of competency Outline

Date retreived
22/07/2026 11:30 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Support alternative dispute resolution processes

Support alternative dispute resolution processes

Unit of competency
National Code
BSBLEG533
State Code
OCF75
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
19/10/2020
View on TGA
State Implementation and Classification
Approved Date
16/03/2021
Field of Education
090513 - Counselling
Original Release Date
16/03/2021
Nominal Hours
45
Description
This unit describes the skills and knowledge required to support alternative dispute resolution processes. The unit applies to those who apply well established theoretical knowledge in the provision of support for the resolution of disputes.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare to support resolution
  • 1.1 Identify task requirements
  • 1.2 Confirm scope of role in dispute resolution with supervisor
  • 1.3 Identify key facts of dispute, position of parties and desired outcomes
  • 1.4 Assess applicable legislation and common law principles for resolution of case
2. Support resolution of dispute
  • 2.1 Access and prepare documents for note-taking according to organisational policies and procedures
  • 2.2 Develop notes of mediation or arbitration proceedings according to task and organisational requirements
  • 2.3 Collate additional information or documents for final documentation
3. Finalise support for dispute resolution
  • 3.1 Discuss and analyse dispute resolution process and outcome with supervisor
  • 3.2 Review and amend dispute resolution paperwork with supervisor
  • 3.3 Despatch information and paperwork to parties according to task and organisational requirements
No information
No information
No information
State Code National Code Title Type
BFR3 BSB50720 Diploma of Paralegal Services Qualification