Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Types of forklift may include:
counterbalance trucks
reach trucks
pallet trucks
container-handling heavy forklifts
vacuum
top frame
Specialised forklift operations may be carried out in typical forklift operational situations, including:
operations conducted at day or night
typical weather conditions
on the open road
on a private road or worksite
while at a workplace
Customers may be:
internal or external
Workplaces may comprise:
large, medium or small worksites
Specialised forklift may be used to assist in a range of workplace tasks, including:
stock/goods/container handling
loading and unloading vehicles
stacking stock and goods
lifting and moving equipment
transporting materials and goods in a workplace
Work may be conducted in:
restricted spaces
exposed conditions
controlled or open environments
Loads to be shifted may require:
special precautions
Specialised forklift operations may involve the use of a range of attachments and accessories, including:
spikes
drum carriers
bale carriers
tines
personnel carriers
high reaching
pantograph
jibs
paper clamps
hooks
side lifters
Loads to be shifted may be:
irregularly shaped
packaged or unpackaged
labelled or unlabelled
palleted or unpalleted
containerised
Personnel in the work area may include:
workplace personnel
site visitors
contractors
official representatives
Forklift operational procedures may include:
starting a forklift (including pre-start checks)
steering and manoeuvring a forklift
accelerating and braking
positioning and stopping a forklift
reversing a forklift
operating forklift controls, instruments and indicators
using defensive driving techniques
managing engine performance
Pre-operational checks may include but are not limited to:
visual checking of forklift and its associated accessories and equipment
checking and topping up of fluid levels
checks of tyres
checks of operation of forklift lights and indicators
checks of brakes
Post-operational checks may include but are not limited to:
parking in a safe place
shutting down forklift
lowering all equipment
visually checking for faults or damage
Hazards may include (examples only):
wet and iced operating surfaces
oil on operating surface
faulty brakes
workplace obstacles and other operational equipment and vehicles
damaged loads and pallets
other personnel in work area
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Personal protective equipment may include:
gloves
safety headwear and footwear
safety glasses
two-way radios
high visibility clothing
Information/documents may include:
goods identification numbers and codes, including IMDG markings and HAZCHEM signs
manifests, bar codes, picking slips, merchandise transfers, stock requisitions, goods and container identification
Australian Standard 2359 - Industrial Truck Code
manufacturers specifications for forklift and associated accessories and equipment
operations and service record book or log
workplace procedures and policies for the operation of forklifts
supplier and/or client instructions
material safety data sheets
regulatory requirements concerning the use of forklifts
award, enterprise bargaining agreement, other industrial arrangements
standards and certification requirements
quality assurance procedures
emergency procedures
Applicable procedures and codes may include:
relevant state/territory regulations pertaining to the operation of forklifts
relevant codes and standards, including Australian Standard 2359 - Industrial Truck Code
relevant state/territory OH&S legislation
relevant state/territory fatigue management regulations
relevant state/territory environmental protection legislation

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:
relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace