Elements and Performance Criteria

Range of contexts:
This competency standard applies to:
Truck/Bus/Trailer Manufacture and Assembly

Sources of information/documentation may include:
Company production specifications
Product manufacturer specifications
Company procedures - pricing policy and procedures
Industry/workplace codes of practice
Customer requirements
State/Territory/Federal statutory requirements (including ADRs)
State/industry OH&S legislation

Resources may include:
Company product and marketing guides
Parts, labour, and component price schedules
Computer software and hardware including manuals
Qualified workplace assessor
Workplace or simulated workplace

Context:
Competency must be assessed in a safe working environment and in accordance with endorsed industry assessment guidelines.
The underpinning knowledge and skills may be assessed on or off-the-job.
The assessment of practical skills must take place only after a period of supervised practice and repetitive experience. If workplace conditions are not available, assessment in simulated workplace conditions is acceptable.
The prescribed outcome must be able to be achieved without direct supervision.

Concurrent assessment and pre-requisite relationship:
This unit may be assessed in conjunction with other units that form part of the function or for a particular job role for a company.

Consistency of performance:
Competency is best assessed through observation over a period of time and in a variety of situations. Supplementary evidence of underpinning knowledge and the capability to manage tasks and operational and workplace contingencies should be gained through questioning and the use of work based examples.
Questioning should be undertaken in such a manner as is appropriate to the language and literacy levels of the operator and to the requirements of the unit of competency.

Language, literacy and numeracy skills:
Speaking and listening skills may include:
Listening to and following verbal instructions
Giving verbal instructions
Questioning and interpreting customer requirements

Reading and writing skills may include:
Reading and interpreting company documentation eg work specifications, company standards, product guides
Completing company forms eg job sheets, work orders
Prepare quotes - written and/or electronic

Numeracy skills may include:
Estimate labour, parts and materials required for job
Cost job

Critical aspects of evidence:
Evidence of achievement is required in all of the following:
Preparation of detailed estimates of labour, parts and equipment
Completion of detailed quote
Calculation and allowance for contingencies
Maintain company records - paper based / electronic

Underpinning knowledge:
Computer applications relating to estimation and costing
Labour rates for job schedule
Procedures for planning and estimating for a job
Customer contact and negotiation skills
Company OH&S procedures and policies
Company quotation production flow chart