Unit of competency Outline

Date retreived
22/07/2026 11:43 AM AWST

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Develop internal and external networks

Develop internal and external networks

Unit of competency
National Code
PSPGEN039
State Code
AWV63
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
07/03/2016
View on TGA
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
120505 - Work Practices Programmes
Original Release Date
21/07/2016
Nominal Hours
30
Description
This unit describes the skills required to develop and maintain effective workplace relationships and networks. It includes establishing and maintaining working relationships, and representing and promoting the organisation.This unit applies to those working in generalist and specialist roles within the public sector.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently performing complex tasks in a range of familiar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Build and maintain networks
  • 1.1 Identify networking opportunities and pursue to maximise a range of personal industry contacts.
  • 1.2 Communicate information regarding new network opportunities to inform colleagues and managers of the potential benefits to the organisation of involvement.
  • 1.3 Assess the level of usefulness of existing networks against current involvement, and make adjustments to improve or downgrade relationships.
  • 1.4 Maintain participation in professional networks and associations to obtain and maintain personal knowledge and skills.
2. Establish and maintain working relationships
  • 2.1 Use networking strategies to establish and maintain working relationships that promote benefits consistent with organisational objectives.
  • 2.2 Gain and maintain trust and confidence of key stakeholders through high standards of ethical practice.
  • 2.3 Use negotiation and collaborative problem solving to achieve positive outcomes when difficult situations arise.
  • 2.4 Establish and maintain formal and informal communication channels to exchange information and ideas.
  • 2.5 Incorporate networking into professional and organisational planning regimes to maximise its usefulness to the organisation.
3. Represent and promote the organisation
  • 3.1 Represent and promote the organisation’s interests and requirements using a range of strategies tailored to diverse participants in the networks.
  • 3.2 Provide information on organisational issues, policies and practices authorised for public presentation orally and in writing in accordance with network requirements.
  • 3.3 Seek feedback from stakeholders to identify and develop ways to improve promotional activities within available resources.
No information
No information
Replaces
State Code National Code Title Type
C8028 PSPGOV418A Develop internal and external networks Unit of competency
Replaced By
State Code National Code Title Type
ODX52 PSPGEN148 Develop internal and external networks Unit of competency