Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Access arrangements
May include: date, time, security

Customer contact
May be: the designated customer, a nominated customer representative, an internal organisational customer

Customer details
May include: location of service, number of services, type of services, date requested, name, whether or not telephone line is to be silent

Provision of cable
Negotiated with customer (network lead-in cable installed in trench provided by owner, carrier provides cable and conduit in urban areas or cable in rural areas)

Origin of request
May be: supervisor, office, enterprise electronic data system

Factors affecting installation
May include: site type, age and construction, building facility location, ownership of installation site

Industry standards
May include: enterprise codes of practice, ACMA and Spectrum Management Authority standards, Manufacturer's specifications

Test Cable
Testing at this stage would be limited to identifying dial tone with a buttinski or continuity with a cable identification set

Lightning protection
May include: earth stake, building's own protection, bonding building / cable to power earthing system, isolator, arrester. A complete Customer Lighting Protection (CLP) earthing course is necessary to identify materials, practices and safety related issues

Installation of CLP earthing
Requires some basic use of test equipment to prove no foreign AC voltage exists on earth stakes and therefore causes a hazard

Material
May be supplied from: storage area, supplier, own organisation
May include: equipment to be installed, cable, miscellaneous parts

Supports
New supports may need to be constructed

Reinstatement
May be at customer's expense and may be of: brick, concrete, asphalt, grass, gravel

Tools and equipment
May be hand-held, power or mechanical

Relevant legislation, codes, regulations and standards may include:
AS Communications Cabling Manaul (CCM) Volume 1
ACIF Standards and Codes
ACMA technical standards
Australian building codes and regulations
Australian Standards
Enterprise Standards
Environmental Protection
Fire regulations
Heritage legislation
Industrial relations agreements including awards and enterprise
International Standards
Local Government
Manufacturer's enterprise operating policy and procedures
National Code
Occupational Health and Safety Act
Other services and utilities codes of practice and standards (electricity, water, gas)
Power company requirements
Privacy Act
Spectrum Management Authority
Statutory requirements
Trade Practices Act
Traditional land owners

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

Negotiation of trench/aerial provision cost with customer.
Correct interpretation of the installation plan/order.
Conduct of tests related to transmission quality and continuity of cables at network entry point.
Provision of cable to the premises including: installation, jointing and sealing, compliance with ACMA, enterprise and local government regulations.
Provision of lightning protection devices.
Work practices that ensure all relevant authorities have been notified and approvals obtained prior to commencement.
Safe use of any specialised hand or power tools and/or equipment normally used for cable provision.
Application of all related OHS requirements and work practices associated with cable provision (including protective clothing and personal safety items, and adequate warning signs and safety devices are installed).
Ability to read and interpret drawings: site plans, street plans, construction plans, building plans and site layout drawings.
Correct interpretation and application of regulations and standards related to the cable provision.
Interpersonal skills related to work associates, supervisors, team members and clients.
Customer focus and consideration of customer needs.

Context of, and specific resources for assessment

Assessment must ensure:

A workplace conducting the operations covered by this competency unit, equipment and resources relevant to the context of the work (See Range Statement) and support from a competent supervisor or mentor.
OR
A simulated environment with similar provisions which conforms to the Assessment Guidelines.

Guidance information for assessment
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess underpinning knowledge.