Unit of competency Outline
Date retreived
23/07/2026 8:20 AM AWST
23/07/2026 8:20 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Provide vehicle total loss assessment
Provide vehicle total loss assessment
Unit of competency
National Code
AURVNA4002
AURVNA4002
State Code
WC300
WC300
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
08/08/2013
Field of Education
030503 - Vehicle Mechanics
Original Release Date
08/08/2013
Nominal Hours
30
Description
This unit describes the performance outcomes required to provide a vehicle total loss assessment. It involves determining vehicle damage and repair action and cost, calculating prior accident and salvage values, and completing post-assessment documentation.Licensing, legislative, regulatory or certification requirements may apply to this unit in some jurisdictions. Users are advised to check with their relevant regulatory authority.
Notes
Elements and Performance Criteria
1. Prepare for vehicle assessment
- 1.1. Assessment information is gathered
- 1.2. Assessment information is read and interpreted
- 1.3. Materials, resources and safety equipment are located and checked for safe use
2. Inspect vehicle
- 2.1. Vehicle assessment process is determined and followed
- 2.2. Vehicle to be inspected is located
- 2.3. Workplace policies and procedures, workplace health and safety (WHS) requirements and workplace environmental practices and policies are read and complied with
- 2.4. Vehicle is inspected to ensure compliance with insurance claim requirements in line with compliance requirements
- 2.5. Preferred dismantling and inspection methods are determined that conform to vehicle manufacturer, component suppliers, workplace policies and procedures, and legal requirements
- 2.6. Dismantling and inspection methods are communicated to repair estimator
- 2.7. Damage and faults to vehicle system and component are determined
- 2.8. Required outsourcing to specialist services is determined
3. Determine vehicle repair action
- 3.1. Preferred repair method for vehicle system and components is selected that conforms to vehicle manufacturer, component suppliers, workplace policies and procedures, and legal requirements
- 3.2. Preferred repair methods for paint, trim and accessories are selected that conform to vehicle manufacturer, component suppliers, workplace policies and procedures, and legal requirements
- 3.3. Job procedures are determined that minimise waste material
- 3.4. Repair methods are communicated and agreed with repairer and/or specialist services
- 3.5. Estimated cost of repairs is calculated
- 3.6. Settlement action is decided
4. Calculate total loss value
- 4.1. Valuation supporting documentation is compiled
- 4.2. Salvage value is determined
- 4.3. Total loss calculation is performed
- 4.4. Research and validation of vehicle prior accident values and salvage value are conducted
5. Complete post-assessment documentation
- 5.1. Written-Off Vehicles Register (WOVR) is completed according to relevant state or territory regulations, and workplace policies and procedures
- 5.2. Vehicle assessment report is completed including recommended settlement
- 5.3. WOVR entry and vehicle assessment report are submitted according to workplace policies and procedures
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Assessment information may include:
assessment notification detailing:
claims handler
driver details
incident details
insurance policy details where applicable
report items
vehicle details
vehicle inspection details including; assess without prejudice or assess and authorise
vehicle location
vehicle owner details
digital images
quote for repairs.
Materials, resources and safety equipment may include:
digital camera
electronic or paper-based information and reports
internet connection
laptop
maps
personal protective equipment (PPE) kit which may contain:
dust masks
glasses
hand cleaner
overalls
safety boots
sharps gloves
sunscreen
torch
vest
tablet.
WHS requirements may include:
ensuring safe location of vehicle to be inspected
following workshop WHS procedures
testing vehicle for safety and sharps.
Specialist services may include:
air conditioning
automotive glaziers
battery electric vehicle (BEV)
brake
cooling systems
electrical and electronic systems
hybrids
liquid petroleum gas (LPG)
suspension and wheel alignments
transmission
trimming.
Minimise waste material may include:
exchange parts
manage waste
recycled parts.
Settlement action may include:
cash settlement
repair
total loss.
Valuation supporting documentation may include:
web based references such as:
dealer guides
vehicle seller guides
published references such as the Trading Post
local sales documents.
Total loss calculation must include the following formulas:
cost of repairs exceeds sum insured or market value
cost of repairs plus salvage value is greater than or equal to sum insured or market value.
Research and validation must include:
subject matter experts such as:
auction yards
salvage yards
web based references such as:
dealer guides
vehicle seller guides.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Assessment information may include:
assessment notification detailing:
claims handler
driver details
incident details
insurance policy details where applicable
report items
vehicle details
vehicle inspection details including; assess without prejudice or assess and authorise
vehicle location
vehicle owner details
digital images
quote for repairs.
Materials, resources and safety equipment may include:
digital camera
electronic or paper-based information and reports
internet connection
laptop
maps
personal protective equipment (PPE) kit which may contain:
dust masks
glasses
hand cleaner
overalls
safety boots
sharps gloves
sunscreen
torch
vest
tablet.
WHS requirements may include:
ensuring safe location of vehicle to be inspected
following workshop WHS procedures
testing vehicle for safety and sharps.
Specialist services may include:
air conditioning
automotive glaziers
battery electric vehicle (BEV)
brake
cooling systems
electrical and electronic systems
hybrids
liquid petroleum gas (LPG)
suspension and wheel alignments
transmission
trimming.
Minimise waste material may include:
exchange parts
manage waste
recycled parts.
Settlement action may include:
cash settlement
repair
total loss.
Valuation supporting documentation may include:
web based references such as:
dealer guides
vehicle seller guides
published references such as the Trading Post
local sales documents.
Total loss calculation must include the following formulas:
cost of repairs exceeds sum insured or market value
cost of repairs plus salvage value is greater than or equal to sum insured or market value.
Research and validation must include:
subject matter experts such as:
auction yards
salvage yards
web based references such as:
dealer guides
vehicle seller guides.
Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge.
A person who demonstrates competency in this unit must be able to:
gather, read and interpret vehicle assessment information
determine and communicate dismantle, inspection and repair methods for panel, paint and mechanical damage
compile valuation supporting documentation
calculate a total loss value, including determining salvage value
research and validate vehicle prior accident value and salvage value
complete and submit a WOVR and vehicle assessment report.
Context of, and specific resources for assessment
Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting.
Assessment is to occur:
using standard workplace practices and procedures
following safety requirements
applying environmental constraints.
Assessment is to comply with relevant:
regulatory requirements
Australian standards
industry codes of practice.
The following resources must be made available for the assessment of this unit:
a range of vehicles with both minor and extensive vehicle damage, including vehicles with total loss damage
relevant information, including original equipment manufacturer (OEM) design specification and repair procedures, workshop and body manuals
relevant materials, resources and safety equipment, including digital camera, paperwork and PPE kit
relevant WHS materials, including workshop WHS procedures
vehicle assessment information, including assessment notification, digital images and quote.
Method of assessment
Assessment must satisfy the endorsed Assessment Guidelines of this Training Package.
Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with the application of required skills and knowledge.
Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application.
Competence in this unit may be assessed in conjunction with other units which together form part of a holistic work role.
Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients.
Assessment processes and techniques must be culturally sensitive and appropriate to the language, literacy and numeracy capacity of the candidate and the work being performed.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge.
A person who demonstrates competency in this unit must be able to:
gather, read and interpret vehicle assessment information
determine and communicate dismantle, inspection and repair methods for panel, paint and mechanical damage
compile valuation supporting documentation
calculate a total loss value, including determining salvage value
research and validate vehicle prior accident value and salvage value
complete and submit a WOVR and vehicle assessment report.
Context of, and specific resources for assessment
Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting.
Assessment is to occur:
using standard workplace practices and procedures
following safety requirements
applying environmental constraints.
Assessment is to comply with relevant:
regulatory requirements
Australian standards
industry codes of practice.
The following resources must be made available for the assessment of this unit:
a range of vehicles with both minor and extensive vehicle damage, including vehicles with total loss damage
relevant information, including original equipment manufacturer (OEM) design specification and repair procedures, workshop and body manuals
relevant materials, resources and safety equipment, including digital camera, paperwork and PPE kit
relevant WHS materials, including workshop WHS procedures
vehicle assessment information, including assessment notification, digital images and quote.
Method of assessment
Assessment must satisfy the endorsed Assessment Guidelines of this Training Package.
Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with the application of required skills and knowledge.
Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application.
Competence in this unit may be assessed in conjunction with other units which together form part of a holistic work role.
Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients.
Assessment processes and techniques must be culturally sensitive and appropriate to the language, literacy and numeracy capacity of the candidate and the work being performed.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| WI950 | AURVNA002 | Provide vehicle total loss assessments | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J418 | AUR40512 | Certificate IV in Vehicle Loss Assessing | Qualification |
| D792 | AUR40511 | Certificate IV in Vehicle Loss Assessing | Qualification |