Unit of competency Outline
Date retreived
22/07/2026 12:13 PM AWST
22/07/2026 12:13 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Review decisions of regulatory bodies
Review decisions of regulatory bodies
Unit of competency
National Code
TLIX5058A
TLIX5058A
State Code
WI862
WI862
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
21/03/2014
Field of Education
080311 - International Business
Original Release Date
21/03/2014
Nominal Hours
25
Description
This unit involves the skills and knowledge required to review the decisions of regulatory bodies including the Australian Customs and Border Protection Service (ACBPS). It includes evaluating the need to initiate and/or respond to a dispute, developing and submitting a response and initiating further action.Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Notes
Elements and Performance Criteria
1 Determine review options
- 1.1 Regulatory body decision is evaluated
- 1.2 Available internal appeal procedures are explained and exhausted
- 1.3 Available review mechanisms are outlined
- 1.4 Consultation is held with client
2 Develop dispute response
- 2.1 Appropriate dispute resolution protocols are followed
- 2.2 Stakeholders are engaged and consulted in response development process
- 2.3 Response is drafted and feedback is sought from stakeholders to refine response as required
3 Submit dispute response
- 3.1 Import declaration is paid under protest in accordance with Customs Act s.167 where required
- 3.2 Dispute response documentation is forwarded to relevant regulatory authority in accordance with workplace procedures
4 Initiate further action
- 4.1 Dispute response is read and outcomes are evaluated to determine appropriateness of further action
- 4.2 Stakeholders are consulted regarding appropriateness and advice regarding escalating and/or retreating is provided
- 4.3 Appropriate action is taken based on stakeholder consultation, in accordance with workplace procedures
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Regulatory bodies may include:
Australian Customs and Border Protection Service (ACBPS)
relevant commonwealth government departments
Delivery methods and practise opportunities may include:
experiential learning using real scenarios
explanations
group work
mentoring
problem solving and decision making
presentations
combination of the above
Resources may include:
case law
case studies
customs policies and procedures
relevant legislation
scenarios
Strategies and techniques may include:
group discussion
points of clarification
targeted questioning
Regulatory bodies may include:
Australian Customs and Border Protection Service (ACBPS)
relevant commonwealth government departments
Delivery methods and practise opportunities may include:
experiential learning using real scenarios
explanations
group work
mentoring
problem solving and decision making
presentations
combination of the above
Resources may include:
case law
case studies
customs policies and procedures
relevant legislation
scenarios
Strategies and techniques may include:
group discussion
points of clarification
targeted questioning
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include:
sequencing activity in a way that facilitates the development of competence
ensuring currency of relevant legislative and regulatory knowledge
developing effective submission documents
providing high quality client information and advice.
Context of and specific resources for assessment
Performance is demonstrated consistently over time and in a suitable range of contexts.
Resources for assessment include access to:
scenarios where discussions with individuals or small groups can be conducted
legislation currently used in industry
time constraints that mirror real work activities
range of relevant exercises, case studies and/or other simulated practical and knowledge assessments
appropriate range of relevant operational situations in the workplace.
Method of assessment
Practical assessment must occur in an:
appropriately simulated workplace environment and/or
appropriate range of situations in the workplace.
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate to this unit:
direct observation of the candidate identifying and responding to an appeal or dispute situation
direct observation of the candidate responding to a regulatory dispute
appropriate knowledge questions.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include:
sequencing activity in a way that facilitates the development of competence
ensuring currency of relevant legislative and regulatory knowledge
developing effective submission documents
providing high quality client information and advice.
Context of and specific resources for assessment
Performance is demonstrated consistently over time and in a suitable range of contexts.
Resources for assessment include access to:
scenarios where discussions with individuals or small groups can be conducted
legislation currently used in industry
time constraints that mirror real work activities
range of relevant exercises, case studies and/or other simulated practical and knowledge assessments
appropriate range of relevant operational situations in the workplace.
Method of assessment
Practical assessment must occur in an:
appropriately simulated workplace environment and/or
appropriate range of situations in the workplace.
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate to this unit:
direct observation of the candidate identifying and responding to an appeal or dispute situation
direct observation of the candidate responding to a regulatory dispute
appropriate knowledge questions.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWK97 | TLIX5058 | Review decisions of regulatory bodies | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J809 | TLI50813 | Diploma of Customs Broking | Qualification |