Unit of competency Outline

Date retreived
22/07/2026 3:23 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Manage international student recruitment and selection

Manage international student recruitment and selection

Unit of competency
National Code
TAEEDU503A
State Code
WA879
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
31/05/2010
State Implementation and Classification
Approved Date
29/10/2014
Field of Education
080301 - Business Management
Original Release Date
29/10/2014
Nominal Hours
60
Description
This unit describes the performance outcomes, skills and knowledge required to manage the recruitment and selection of international students for an international education organisation, including marketing the organisation's services and reviewing and improving marketing and selection activities.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1. Manage schedules for marketing and recruiting international students
  • 1.1. Consult with individuals, groups and agencies in planning recruitment activities and events
  • 1.2. Develop schedules for recruitment activities and events
  • 1.3. Develop and manage resources and information for recruitment activities and events
  • 1.4. Disseminate collated information to relevant colleagues in work unit and organisation
2. Establish and apply procedures for assessing applications from prospective international students
  • 2.1. Establish and manage procedures for assessing applications from prospective international students
  • 2.2. Record, securely store and regularly update information relating to applications from prospective international students, in line with organisational policies and procedures
  • 2.3. Develop systems for maintaining contact details of relevant individuals, groups and agencies to ensure ease of access
  • 2.4. Collate, manage and use information relating to comparative educational systems and processes
3. Establish and maintain agent and client networks for use in international student recruitment
  • 3.1. Locate international education recruitment agents and clients using and applying information from a range of sources
  • 3.2. Evaluate and validate professional credentials for international education recruitment agents and clients
  • 3.3. Identify appropriate communication protocols and strategies and apply in interactions with international education recruitment agents and clients
  • 3.4. Develop, manage and review agreements and contracts for international education recruitment agents and clients on a regular basis
  • 3.5. Communicate protocols for communication and agreements with international education recruitment agents and clients to relevant personnel
4. Develop international student recruitment and selection plans and strategies
  • 4.1. Develop and review recruitment and selection budgets, in line with organisational policies and procedures
  • 4.2. Organise recruitment activities and events, and apply forward planning strategies
  • 4.3. Apply appropriate communication strategies in providing information to clients and colleagues
  • 4.4. Assess written material for compliance with legislative and regulatory requirements and make required adjustments
  • 4.5. Assess effectiveness of recruitment and selection activities against targets and make required adjustments to plans
  • 4.6. Provide reports on recruitment and selection processes, activities and outcomes to relevant personnel
5. Manage quality of international student recruitment and selection services
  • 5.1. Identify and follow relevant codes of practice in recruitment and selection of international students, and in conducting associated marketing activities
  • 5.2. Manage organisational policies and procedures for assessment of overseas qualifications and credentials
  • 5.3. Follow procedures for monitoring validity and authenticity of prospective international student entry requirement documentation
  • 5.4. Regularly review recruitment and selection services provided by work unit and make adjustments to meet client expectations
  • 5.5. Maintain accurate and complete records
  • 5.6. Apply risk management strategies for recruitment and selection of international students
  • 5.7. Manage work unit briefings and professional development for recruitment and selection of international students
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Recruitment activities and events may include:
dissemination of materials in formats including websites and brochures
exhibitions
hosting clients and agents
informal and formal meetings with recruitment agents and clients
information sessions with recruitment agents
interviews with prospective international students and/or their families
overseas or domestic events related to marketing of institutions and courses
Procedures for assessing applications may include:
accessing current information and advisories relating to documentation and educational qualifications
assigning roles and responsibilities
maintaining databases about overseas credentials and educational systems
procedures for monitoring validity and authenticity of application and entry documentation
referring to existing standards of overseas qualifications and acceptance in Australian institutions
Relevant individuals, groups and agencies may include:
alumni organisations and student organisations
Australian diplomatic staff
clients
colleagues
consulates and delegations
Department of Education, Science and Training (DEST)
Department of Immigration and Citizenship (DIAC)
faculty management staff
international education agencies such as IDP Education Australia
international education office staff
international student support staff
professional associations
recruitment agents
state/territory and commonwealth government international education departments and divisions
state/territory education departments and training authorities
supervising officers
International education recruitment agents and clients may include:
agents recruiting overseas students
international education counsellors and advisors
overseas companies
overseas government agencies
personnel at overseas educational organisations
Information from a range of sources may include:
academic research relating to international education
Australian National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students
cultural information describing educational practice in source countries
ESOS Act
examples of programs and activities to support international students
information describing cultural practices in source countries
market intelligence for source countries
organisational policies and procedures
overseas student health cover information
records of work practice in own and other organisations
statistics and reports relating to international education
Relevant personnel may include:
board or committee of management
chief executive officer
institute council
senior level managers
team and managers
Legislative and regulatory requirements may include:
current relevant legislation, regulations, industry codes of practice and policy (commonwealth and state/territory) relating to:
anti-discrimination including equal opportunity and equal employment opportunity, disability discrimination, racial intolerance
business compliance relevant to work roles
child protection legislation and regulations
employment, education and training - relevant to onshore and offshore provision
environmental issues
ESOS Act, subsequent amendments and related legislation
ESOS Assurance Fund requirements
immigration related policies and procedures for example from commonwealth government departments such as DEST, DIAC, Department of Health and Ageing (DOHA), Department of Foreign Affairs and Trade (DFAT )
National Code of Practice for Registration Authorities and Providers of International Education and Training
occupational health and safety
privacy and confidentiality
Transnational Quality Strategy (2005)
workplace employment practices and industrial relations
quality assurance guidelines set by particular organisations e.g. cultural diversity, equity and access, critical incidents and workplace practices
Records may include:
information relating to comparative education systems
internal organisational documents
marketing information
online databases
records of discussions with colleagues and prospective international students
reports, publications, conference papers, training sessions attended or presented
strategic planning documents
student records including records required under legislation and regulations
Professional development may include:
conferences
lectures
mentoring activities
seminars
staff exchanges
workshops
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
implementing and managing compliant marketing, recruitment and selection policies and procedures
managing marketing, recruitment and selection activities, records and associated agreements and contracts in relation to prospective international students
knowledge of relevant legislation, regulations and codes of practice.
Context of and specific resources for assessment
Assessment must ensure:
access to opportunities to participate in a range of practical exercises and projects
access to relevant documents.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
evaluation of supervisor's reports on how the candidate manages international student recruitment and selection processes
observation of demonstration of techniques in developing resources and information for recruitment activities and events
analysis of projects, case studies, completed records and reports developed by the candidate
review of procedures established for assessing applications from prospective international students
review of schedules developed for recruitment activities and events
analysis of recruitment and selection budgets
oral or written questioning to assess knowledge of principles applying to the development and production of marketing and recruitment materials.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
other educational administration units.
No information
State Code National Code Title Type
W755 TAE50310 Diploma of International Education Services Qualification