Unit of competency Outline

Date retreived
23/07/2026 6:44 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Manage risks involving ICT systems and technology

Manage risks involving ICT systems and technology

Unit of competency
National Code
ICASAS409A
State Code
D8071
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
18/07/2011
View on TGA
State Implementation and Classification
Approved Date
12/06/2014
Field of Education
029999 - Information Technology, N.e.c.
Original Release Date
12/06/2014
Nominal Hours
20
Description
This unit describes the performance outcomes, skills and knowledge required to implement procedures that identify, analyse, evaluate and monitor risks involving information and communications technology (ICT) systems and technology. This includes the development and management of contingency plans.
Notes
Elements and Performance Criteria
1. Establish risk context
  • 1.1 Review and document organisational and technical environment
  • 1.2 Establish and document risk boundaries according to the business operating and strategic environment
2. Identify risk factors
  • 2.1 Develop or acquire a measurement scale for project risk which includes importance, complexity, time and resources required
  • 2.2 Identify project risks based on the measurement scale developed and document according to business requirements
  • 2.3 Identify the business impact of changes and document according to current and future business directions
3. Implement contingency plans
  • 3.1 Classify each risk and create contingency plans that address how the risk will be monitored and overcome, if possible
  • 3.2 Identify measurable benchmarks to track the treatment of risks to the new system
  • 3.3 Identify risk-management intervention points according to benchmarked performance tolerances
  • 3.4 Demonstrate use of phased implementation and piloting to reduce risk factors
4. Monitor, update and report risk profile
  • 4.1 Conduct regular risk updates to add new risks and remove old risks
  • 4.2 Update contingency plans when appropriate to incorporate new information
  • 4.3 Conduct risk reviews at major project milestones and document outcomes
  • 4.4 Establish feedback processes to provide warning of potential new risks according to business requirements
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Business requirements may relate to:
application
business
network
people in the organisation
system.
Contingency plans may include:
identifying weaknesses and providing for the implementation of a disaster prevention program
minimising disruption to business operations
providing a coordinated approach to the disaster recovery process.
System may include:
application service provider
applications
databases
gateways
internet service provider (ISP)
operating systems
servers.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
identify where risk occurs
highlight the measures that will mitigate or obviate risk
set up procedures for regular risk reviews.
Context of and specific resources for assessment
Assessment must ensure access to:
analysis software
business website
networks
requirements documentation
risk management plan
site server
site server software
software applications
updated or new technology
user analysis
web servers
appropriate learning and assessment support when required
modified equipment for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
verbal or written questioning to assess candidate’s knowledge of:
risk management
business process design
review of candidate’s documented outcomes of risk assessment process
evaluation of candidate’s documented contingency plans
direct observation of candidate conducting risk reviews at project milestones.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.
Replaces
State Code National Code Title Type
D0122 ICAI5152B Implement risk management processes Unit of competency
Replaced By
State Code National Code Title Type
AUW37 ICTSAS409 Manage risks involving ICT systems and technology Unit of competency