Elements and Performance Criteria

Legislative and industry requirements may include
relevant Commonwealth and state/territory building Acts/regulations/codes
OHS legislation, codes and regulations
relevant current Australian Standards e.g. AS1851
Building Code of Australia
dangerous goods regulations
licensing arrangements
environmental regulations
building surveyor requirements
other relevant legislation (including international and shipping/marine codes) relating to fire protection equipment
Australian petroleum industries' requirements.

Work procedures may include
instructions from colleagues/supervisor/manager
specific customer requirements
assignment instructions
equipment manufacturers' requirements
reporting and documentation requirements
personal protective equipment requirements.

Relevant persons may include
team leaders
supervisors
managers
colleagues
customers.

Potential and actual breaches of legislative and industry requirements could be identified by
direct observation
as part of workplace quality assurance teams .

Organisational requirements may be located in quality assurance and/or procedures manuals relating to
legal and organisational policy/guidelines
personnel practices and guidelines outlining work roles, responsibilities and delegations
legislation relevant to the service operation
OHS policies, procedures and programs
documentation and information systems and processes
use of electronic job scheduling and communication devices.

OHS policies and procedures may relate to
employer/employee rights and responsibilities
the OHS hierarchy of control
assessing the work site for hazards and risks prior to preparing the work site for the work procedure
displaying signs and/or utilising barriers in the work area
hazard and risk identification and reporting
risk assessment and control measures
incident/accident investigation
OHS audits and safety inspections
safe operating procedures/instructions including:
working safely around electrical wiring, cables and overhead powerlines
working safely around tools and equipment
working safely on ladders and raised platforms
risk and hazard recognition
emergency procedures
awareness of electrical hazards
following confined spaces procedures
utilising personal protective equipment including:
safety glasses or goggles
safety boots or shoes
hard hat
ear muffs or plugs
appropriate gloves and overalls
sun hat
dust mask
equipment maintenance and use
use and storage of hazardous substances
First Aid.

Delivery lay flat fire hose classes may include
low
medium
high.

Delivery lay flat fire hose couplings may include
STORZ
BIC
threaded.

Documentation may include
job card
customer recommendation forms
service agreements
expense claims
application for credit form
equipment recommendation form
Fleetcard
corrective action report
petty cash voucher
certificate of inspection
product documentation
maintenance record system.

Nozzles may include
jet
spray
fog (with or without operating levers).
Note: Australian Standards are frequently revised and users must always check for currency.

Knowledge needed to achieve the performance criteria
Knowledge and understanding are essential to apply this unit of competency in the workplace, to transfer the skills to other contexts and to deal with unplanned events. The knowledge requirements for this unit are listed below.
The key features of legislation, regulations and codes applicable to servicing delivery lay flat fire hoses and hose nozzles.
The purpose of the Building Code of Australia.
The implications of NOT applying legislative requirements to job functions.
Action to take when a breach of health, safety and other policies occurs.
How to identify the types of delivery lay flat fire hoses that can be tested in the field.
Methods of determining the test pressure according to the class of hose.
Methods of completing and distributing organisational documentation.
The implications of not venting the air during a pressure test.
Purpose and range of nozzle types.
Operating principles of nozzles.

Specific skills needed to achieve the performance criteria

To achieve the performance criteria, some complementary skills are required. These relate to the ability to:

use hand and power tools safely and with dexterity
report and record information neatly and legibly when completing documentation
plan and organise work in order to estimate time to complete activities and prioritise task

apply language, literacy and numeracy skills to:

communicate with others in a clear and concise manner in both written and verbal modes
read, understand and comply with work instructions/specifications
read, understand and record measurements
use appropriate workplace housekeeping
utilise effective customer service skills and relate to people from a range of social and cultural backgrounds.

Other units of competency that could be assessed with this unit

The following units of competency must be assessed prior to this unit:

PRMPFES04B Identify fire protection equipment
PRMPFES06B Prepare for installation and servicing operations.

Resources required to assess this unit

The following resources should be available :

access to customer premises or simulated work environment
assessment documentation
all necessary tools, specialist equipment, manuals and relevant documentation
training and assessment record book.

Gaining evidence to assess this unit
For valid and reliable assessment of this unit, the competency should be demonstrated over a period of time and be observed by the assessor (or assessment team working together to conduct the assessment). The competency is to be demonstrated in a range of situations, which may include customer/workplace interruptions and involvement in related activities normally experienced in the workplace.
Assessment of competence over the full range of performance criteria should be made through practical demonstrations at a customer's premises. However, at times this may not be practicable, and in these situations, the conditions normally available to the candidate may be simulated in an environment suitable for assessment.
Candidates should also be given the opportunity to practise and undertake self-assessment of performance before requesting formal assessment.
Competency is to be demonstrated through a single, practical demonstration covering the full range of performance criteria. The ability to transfer skills to other situations described in the range statement is inferred from this assessment. (Oral questioning may be used to provide evidence of this ability.)
All safety requirements must be strictly adhered to during all practical activities.
Oral questioning or a written assessment may be used to assess underpinning knowledge. (In assessment situations where the candidate is offered a preference between oral questioning and written assessment, questions are to be identical.)
Assessment of evidence should establish the candidate's ability to perform the job to the standard required in the workplace.
Supplementary evidence may be obtained from relevant authenticated correspondence or reports from supervisors or team leaders. Other forms of evidence may include audit reports, client/customer survey reports and appraisal reports.
Note: The candidate should be encouraged to compile a portfolio of examples of completed documentation relevant to the candidate's organisation. One accurate example of each completed document is suggested as sufficient to infer competency and the ability to transfer the appropriate skills to each document type when required in the workplace. (Oral questioning may contribute as evidence of this ability.)
Information derived from enterprise policy and practices must be treated as commercial-in-confidence.
Performance and assessment of this unit must be carried out within the relevant requirements of the following legislative and industry framework:
building Acts/regulations/codes
Australian Standards identified as relevant to the required maintenance procedure
environmental regulations
manufacturers' specifications
organisational requirements, including OHS policies and procedures
OHS legislation, codes and regulations.

Communicating ideas and information
Collect, interpret and comply with regulatory and procedural requirements to the service procedure where applicable. (2)

Collecting analysing and organising information
Discuss and verify service procedures with colleagues or supervisor to ensure compliance with regulatory and/or work requirements. (2)

Planning and organising activities
Prioritise work tasks in order to meet operational schedules and customer requirements. (2)

Working with others and in teams
Provide support and assistance within the team to complete service procedures within designated timelines. (2)

Using mathematical ideas and techniques
Apply mathematical skills in pressure testing functions. (1)

Solving problems
Reference potential problems in reference to the regulatory framework. (2)

Using technology
Use and access technology to record information. (1)