Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Business plan may include:
capital investment
cash flow projection
costing for labour
margins for materials
objectives
personnel
products
profit margins
statement of vision or mission
values.
Business may include:
company
partnership
sole trader.
Business insurance may include:
equipment
income protection
professional indemnity
public liability
vehicle
workers compensation.
Business planning guidelines may include:
customer enterprise guidelines
guidelines provided by the Australian Government Initiatives project titled 'business.gov.au'
Provide and maintain a vehicle may include:
fitting out for business operations
garaging
organising payments
registration
servicing and maintenance.
Customer may include:
companies
external
individuals
internal
small businesses.
Quote may include:
detailed costing
job description of work to be undertaken
single price
statement of costs for work.
Margin for profit and ongoing costs may be:
ongoing costs:
accounting
insurances
registration
tools
vehicle
set in the business plan
set on a job-by-job basis.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
produce a business plan and set up a business
define and meet customer needs
perform simple financial management tasks including completing BAS, FBT and insurance documentation
quote for installation jobs that cover all aspects of costing.
Context of and specific resources for assessment
Assessment must ensure:
resources:
Australian Taxation Office (ATO) guides
financial management record keeping software
access to industry standard labour rates and material suppliers
general office bookkeeping procedures
customer service guides.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate performing business tasks
review of business plans, records and quotes prepared by the candidate
oral or written questioning on required knowledge and skills.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTSMB4161A Operate a contractor business with employees.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.