Unit of competency Outline
Date retreived
22/07/2026 1:23 PM AWST
22/07/2026 1:23 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Direct ICT services
Direct ICT services
Unit of competency
National Code
ICTICT802
ICTICT802
State Code
AUU89
AUU89
TGA Status
Deleted
Deleted
DTWD Status
Transition (Deleted)
Transition (Deleted)
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
029999 - Information Technology, N.e.c.
Original Release Date
16/09/2015
Nominal Hours
80
Description
This unit describes the skills and knowledge required to direct the strategic planning, risk management, and security of emerging, and converging, information and communications technology (ICT) services, internal and external, of medium to large organisations.It applies to individuals in senior management roles who lead the management of business process to support organisational strategic goals of organisations.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Direct the strategic planning for ICT resources
- 1.1 Critically analyse the organisational environment
- 1.2 Ensure compliance with legislative and social requirements
- 1.3 Establish priorities, based on organisational needs
- 1.4 Establish the ICT infrastructure
- 1.5 Lead the development and implementation of a strategic plan for ICT resourcing
2. Lead the risk management of ICT resources and processes
- 2.1 Lead the development of a strategy for risk assessment
- 2.2 Ensure that the risk assessment complies with organisational policy
- 2.3 Ensure that risk mitigation is based on identified risks
3. Direct the quality assurance processes for ICT services
- 3.1 Lead the development of a quality assurance strategic plan
- 3.2 Monitor the quality processes
- 3.3 Oversee the implementation of quality assurance strategies
- 3.4 Ensure that continuous improvement is undertaken
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D7908 | ICAICT702A | Direct ICT services | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWB8 | ICT80115 | Graduate Certificate In Information Technology and Strategic Management | Qualification |