Unit of competency Outline
Date retreived
22/07/2026 6:54 AM AWST
22/07/2026 6:54 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Conduct post-implementation IT system reviews
Conduct post-implementation IT system reviews
Unit of competency
National Code
ICAICT410A
ICAICT410A
State Code
D7872
D7872
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
04/11/2011
Field of Education
020305 - Systems Analysis And Design
Original Release Date
04/11/2011
Nominal Hours
20
Description
This unit describes the performance outcomes, skills and knowledge required to plan and execute an IT system review following implementation at a point where the system has been operational for some time.
Notes
Elements and Performance Criteria
1. Schedule review
- 1.1 Review organisational guidelines and criteria procedures to identify system implementation results
- 1.2 Convert the review process into specific criteria
- 1.3 Contact the appropriate person to schedule timing and venue of review
- 1.4 Prepare work schedule for the review based on organisation guidelines and identify action, items and staff involved
- 1.5 Contact appropriate vendor and other organisations, regarding support or service commitments
2. Carry out review
- 2.1 Explain the purpose of the review to stakeholders
- 2.2 Use techniques to obtain data on the areas under review
3. Document and publish results
- 3.1 Document and record information relating to the system review
- 3.2 Distribute review results and related documentation to stakeholders
- 3.3 Gather feedback from stakeholders about review document
- 3.4 Schedule additional meetings to discuss review findings with stakeholders
- 3.5 Finalise recommendations and action items from the review and distribute to appropriate person
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Organisational guidelines may include:
communication methods
content of emails
dispute resolution
document procedures and templates
downloading information and accessing particular websites
financial control mechanisms
opening mail with attachments
personal use of emails and internet access
virus risk.
Appropriate person may include:
authorised business representative
client
supervisor.
Stakeholders may include:
development team
project team
sponsor
user.
Organisational guidelines may include:
communication methods
content of emails
dispute resolution
document procedures and templates
downloading information and accessing particular websites
financial control mechanisms
opening mail with attachments
personal use of emails and internet access
virus risk.
Appropriate person may include:
authorised business representative
client
supervisor.
Stakeholders may include:
development team
project team
sponsor
user.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
plan a review of the system after the implementation has been completed and has been operational for some time
carry out this review
document the results.
Context of and specific resources for assessment
Assessment must ensure access to:
personal computer (PC) where software installation may be performed
use of software currently used in industry
documents detailing organisational style guide or policies
server and workstation hardware and software
internet connection
operational system and specifications
appropriate learning and assessment support when required
modified equipment for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
verbal or written questioning to assess candidate’s knowledge of purpose of post-implementation reviews
direct observation of candidate facilitating meetings
evaluation of candidate’s documented system review.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
plan a review of the system after the implementation has been completed and has been operational for some time
carry out this review
document the results.
Context of and specific resources for assessment
Assessment must ensure access to:
personal computer (PC) where software installation may be performed
use of software currently used in industry
documents detailing organisational style guide or policies
server and workstation hardware and software
internet connection
operational system and specifications
appropriate learning and assessment support when required
modified equipment for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
verbal or written questioning to assess candidate’s knowledge of purpose of post-implementation reviews
direct observation of candidate facilitating meetings
evaluation of candidate’s documented system review.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D0107 | ICAI4091B | Conduct post-implementation review | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUU54 | ICTICT410 | Conduct post-implementation ICT system reviews | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D557 | ICA40111 | Certificate IV in Information Technology | Qualification |