Unit of competency Outline
Date retreived
23/07/2026 12:39 AM AWST
23/07/2026 12:39 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Spruik at a games location
Spruik at a games location
Unit of competency
National Code
SITHGAM016A
SITHGAM016A
State Code
S6418
S6418
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
30/10/2008
Field of Education
100707 - Verbal Communication
Original Release Date
30/10/2008
Nominal Hours
16
Description
This unit describes the performance outcomes, skills and knowledge required to use showmanship to introduce and promote games in a range of tourism and hospitality venues. It requires the ability to obtain information, and prepare and deliver informative and entertaining spruiking activities to meet the promotional requirements of specific games.
Notes
Elements and Performance Criteria
1 Make games announcements.
- 1.1 Obtain, interpret and present information on games in a lively and entertaining manner.
- 1.2 Make clear and concise announcements.
- 1.3 Give information about games accurately, preparing customers for the games experience.
- 1.4 Use communication systems and equipment.
2 Promote games.
- 2.1 Encourage customers to participate in games by including key sales points and promotional offers.
- 2.2 Use spruiking techniques to encourage player and crowd participation and to enhance customer enjoyment of the game.
- 2.3 Employ humour and language appropriate to the customer group.
- 2.4 Ensure that personal presentation, appearance and grooming are appropriate to the games environment and will enhance the customer experience.
- 2.5 Welcome customers with positive and appropriate body language.
- 2.6 Show cultural and social sensitivity in presentations.
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.
Games may be:
computerised
manual
coin-operated
group
individual
casino table games
games at attractions and theme parks.
Communication systems and equipment may include:
static microphone
roaming microphone
public address system.
Spruiking techniques may involve:
humour
crowd participation
rhyming and poetry
song
acting and miming.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.
Games may be:
computerised
manual
coin-operated
group
individual
casino table games
games at attractions and theme parks.
Communication systems and equipment may include:
static microphone
roaming microphone
public address system.
Spruiking techniques may involve:
humour
crowd participation
rhyming and poetry
song
acting and miming.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
ability to select information and prepare and deliver informative and entertaining spruiking activities to meet the promotional requirements of specific games
preparation and presentation of multiple promotional spruiking activities covering various games to ensure consistency of performance.
Context of and specific resources for assessment
Assessment must ensure:
demonstration of spruiking skills within an operational games location
commercially realistic ratios of customers to candidates to reflect typical workplace conditions
use of equipment such as microphones, props and promotional materials.
Methods of assessment
A range of assessment methods should be used to assess the practical skills and knowledge required to spruik at a games location. The following examples are appropriate for this unit:
direct observation of the candidate spruiking at a games location and using equipment effectively
written and oral questioning or interview to test knowledge of the features of the games
review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SITHGAM007A Operate table games
STTXCOM001A Work with colleagues and customers.
Assessing employability skills
Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.
Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
ability to select information and prepare and deliver informative and entertaining spruiking activities to meet the promotional requirements of specific games
preparation and presentation of multiple promotional spruiking activities covering various games to ensure consistency of performance.
Context of and specific resources for assessment
Assessment must ensure:
demonstration of spruiking skills within an operational games location
commercially realistic ratios of customers to candidates to reflect typical workplace conditions
use of equipment such as microphones, props and promotional materials.
Methods of assessment
A range of assessment methods should be used to assess the practical skills and knowledge required to spruik at a games location. The following examples are appropriate for this unit:
direct observation of the candidate spruiking at a games location and using equipment effectively
written and oral questioning or interview to test knowledge of the features of the games
review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SITHGAM007A Operate table games
STTXCOM001A Work with colleagues and customers.
Assessing employability skills
Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.
Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C4864 | THTFAT09B | Spruik at a games location | Unit of competency |
