Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
This unit covers:
work of transport and distribution personnel involved in passenger services and/or the delivery of a range of possible goods and materials including valuables, secured products and documents and materials
Operations may be conducted:
in a range of work environments and weather conditions
by day or night
Customers may be:
internal or external
Routes will be planned in accordance with:
workplace guidelines with the development where required of alternative routes to accommodate contingency situations
Resources used in route planning and navigation may include:
maps
street directories
Global Positioning Systems (GPS) systems
booklets and other information on road restrictions, traffic patterns, etc.
broadcast information concerning traffic conditions, accidents, emergencies, weather, flooding, etc.
Transport areas may include:
metropolitan areas
country and regional areas
interstate locations
Route criteria may include:
potential hazards
potential road conditions
traffic conditions and flow
workplace operating procedures and requirements
the class of vehicle involved
the type of load being carried
the availability of rest stops along the way
Potential hazards may include:
height, width and mass limitations of bridges, tunnels and other critical physical structures along a possible route
accidents and emergencies
extreme weather conditions
security risks
Depending on the type of transport service being provided, consultative processes may involve:
clients
other employees and supervisors
management
other professional or technical staff
private security personnel
public sector security personnel
police and other emergency services
security consultants
Communication in the work area may include:
mobile and fixed phones
radio
oral, aural or signed communications
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
standard operating procedures
company procedures
enterprise procedures
organisational procedures
established procedures
Information/documents may include:
workplace procedures and policies
route specifications
maps and street directories
published information on route hazards such as height, width and mass limitations of bridges, tunnels and other critical physical structures along a possible route
instructions for the use of in-vehicle GPS systems
competency standards and training materials
supplier and/or client route documentation
quality assurance procedures
emergency procedures
Applicable regulations and legislation may include:
relevant state/territory road rules and traffic acts
regulations and codes related to the transport of dangerous goods, explosives and hazardous materials

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:
relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace