Unit of competency Outline
Date retreived
22/07/2026 5:04 PM AWST
22/07/2026 5:04 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Use digital literacy skills to access the internet
Use digital literacy skills to access the internet
Unit of competency
National Code
ICAICT108A
ICAICT108A
State Code
D7842
D7842
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
04/11/2011
Field of Education
080905 - Practical Computing Skills
Original Release Date
04/11/2011
Nominal Hours
20
Description
This unit describes the performance outcomes, skills and knowledge required to safely and securely use the internet to undertake basic interactive communication.It involves a working knowledge of current industry standard technologies and the ability to apply these technologies to a number of digital literacy situations.
Notes
Elements and Performance Criteria
1. Operate hardware at a basic level
- 1.1. Identify hardware components required to connect to the internet
- 1.2 Set up and check physical connectivity of devices
- 1.3 Use hardware components in an OHS compliant way
2. Ensure safe and secure online access
- 2.1 Connect and access relevant internet sites
- 2.2 Provide an appropriate level of personal information to maintain privacy and security
- 2.3 Comply with copyright and intellectual property legislation
- 2.4 Ensure an understanding of socially responsible behaviour
- 2.5 Assess the legitimacy of online requests to make an informed decision
- 2.6 Interpret and respond to security notifications that display due to browser software securitysettings or internet use
- 2.7 Assess email status and determine email security
- 2.8 Provide appropriate information to manage digital footprint
- 2.9 Assess the security of payments
- 2.10 Back up data as required through downloading to an external backup device
3. Research and analyse online information
- 3.1 Identify and use search engines to access relevant internet sites
- 3.2 Search and find relevant information or content
- 3.3 Refine search to increase relevance of information or content
- 3.4 Navigate a website to access the information or content required
- 3.5 Assess payment requirements to make sound financial decisions
- 3.6 Analyse the usefulness and accuracy of located information
4. Make transactions and participate online
- 4.1 Create, register, manage and secure an account
- 4.2 Observe appropriate user protocol online
- 4.3 Make secure transactions and identify methods of internet fraud
- 4.4 Identify and invite relevant friends, groups and pages to own website
5. Use applications and manipulate files
- 5.1 Use basic application skills
- 5.2 Incorporate attachments to documents
- 5.3 Back up files to external storage devices
- 5.4 Upload relevant components to a website
- 5.5 Download pictures and videos to an external device
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Hardware components may include:
Bluetooth device
fax and modem
keyboard
laptop
mobile phone
monitor
mouse
multimedia kit
personal computer
personal digital assistant (PDA), such as palmtop
printer
scanner
speaker
tape cartridge
universal serial bus (USB) device
wi-fi router.
Connectivity of devices may include:
Bluetooth device
hard drive
keyboard
laptop
mobile phone
modem
mouse
multimedia kit
pen
PDA, such as palmtop
printer
scanner
speaker
tape cartridge
touch pad
USB device
wireless fidelity (wi-fi) router
headphone and microphone
web camera.
OHS compliantmay include:
electrical safety
ergonomics in the workplace:
correct posture
style and adjustment of chair
type of desk
type of monitor
working position
length of time in front of computer
lighting level
placement of light fittings
repetitive strain injury (RSI) prevention
safe lifting methods
ventilation
social problems associated with internet and computing addictions.
Relevant internet sites may be used for:
entertainment:
internet TV
games
videos and podcasts
music
communication:
email
Skype
instant messaging
finding using and storing information:
searching to enhance personal knowledge and interest and to make informed decisions
participating online
online consultation, forum and discussion
posting photos and videos
applying for jobs
networking and collaboration:
social networking
online dating
transactions
banking
government services, including registrations
buying and selling:
travel
paying bills
trading shares.
Copyright and intellectual propertymay relate to:
copyright infringement legislation
electronic resources usage policies
ethical use of digital technologies
ethical decision making when facing inappropriate acts of technology use.
Socially responsible behaviourmay relate to:
not using obscene, profane, lewd, vulgar, rude, inflammatory or threatening language
not publishing information that, if acted upon, could cause damage to property or persons, nor publish deliberately false or defamatory information about a person or organisation
not engaging in personal attacks, including prejudicial or discriminatory attacks
not harassing, distressing or annoying another person
not accessing material that is profane, obscene or pornographic, that promotes illegal acts, or that advocates violence or discrimination
not sending inappropriate emails
taking responsibility for protecting personal information and not revealing personal information, including names, addresses, photographs, credit card details and telephone numbers.
Browser software security may include:
application enabling
cookie handling
pop-up blocking
privacy levels
security zones
trusted sites.
Email security may relate to:
taking steps to restrict:
malware
phishing
spam
scams.
Digital footprint may include:
tracking of internet usage, such as:
system login and logouts
visits to a web page
accessed or created files
email messages
chat messages.
External backup devices may include:
DVDs
memory cards
memory sticks
USB drives
hard drives.
Secure transactions may include:
web browser - secure socket layer (SSL)
security verified sites
digital certificates - VeriSign
online payment services - PayPal
stored-value cards
smart cards
point-of-sale devices
digital cash
e-wallets.
Methods of internet fraud may include:
invalid internet sites
credit card fraud
identification theft
impulse buying strategies.
Basic applications may include:
databases
email
internet browsers
spreadsheets
system browsers
word processing.
Hardware components may include:
Bluetooth device
fax and modem
keyboard
laptop
mobile phone
monitor
mouse
multimedia kit
personal computer
personal digital assistant (PDA), such as palmtop
printer
scanner
speaker
tape cartridge
universal serial bus (USB) device
wi-fi router.
Connectivity of devices may include:
Bluetooth device
hard drive
keyboard
laptop
mobile phone
modem
mouse
multimedia kit
pen
PDA, such as palmtop
printer
scanner
speaker
tape cartridge
touch pad
USB device
wireless fidelity (wi-fi) router
headphone and microphone
web camera.
OHS compliantmay include:
electrical safety
ergonomics in the workplace:
correct posture
style and adjustment of chair
type of desk
type of monitor
working position
length of time in front of computer
lighting level
placement of light fittings
repetitive strain injury (RSI) prevention
safe lifting methods
ventilation
social problems associated with internet and computing addictions.
Relevant internet sites may be used for:
entertainment:
internet TV
games
videos and podcasts
music
communication:
Skype
instant messaging
finding using and storing information:
searching to enhance personal knowledge and interest and to make informed decisions
participating online
online consultation, forum and discussion
posting photos and videos
applying for jobs
networking and collaboration:
social networking
online dating
transactions
banking
government services, including registrations
buying and selling:
travel
paying bills
trading shares.
Copyright and intellectual propertymay relate to:
copyright infringement legislation
electronic resources usage policies
ethical use of digital technologies
ethical decision making when facing inappropriate acts of technology use.
Socially responsible behaviourmay relate to:
not using obscene, profane, lewd, vulgar, rude, inflammatory or threatening language
not publishing information that, if acted upon, could cause damage to property or persons, nor publish deliberately false or defamatory information about a person or organisation
not engaging in personal attacks, including prejudicial or discriminatory attacks
not harassing, distressing or annoying another person
not accessing material that is profane, obscene or pornographic, that promotes illegal acts, or that advocates violence or discrimination
not sending inappropriate emails
taking responsibility for protecting personal information and not revealing personal information, including names, addresses, photographs, credit card details and telephone numbers.
Browser software security may include:
application enabling
cookie handling
pop-up blocking
privacy levels
security zones
trusted sites.
Email security may relate to:
taking steps to restrict:
malware
phishing
spam
scams.
Digital footprint may include:
tracking of internet usage, such as:
system login and logouts
visits to a web page
accessed or created files
email messages
chat messages.
External backup devices may include:
DVDs
memory cards
memory sticks
USB drives
hard drives.
Secure transactions may include:
web browser - secure socket layer (SSL)
security verified sites
digital certificates - VeriSign
online payment services - PayPal
stored-value cards
smart cards
point-of-sale devices
digital cash
e-wallets.
Methods of internet fraud may include:
invalid internet sites
credit card fraud
identification theft
impulse buying strategies.
Basic applications may include:
databases
internet browsers
spreadsheets
system browsers
word processing.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
connect to and access the internet
send and receive emails
secure internet access and email communications
use search tools to locate information or content
research and select appropriate websites
undertake online interactions
make an informed assessment of the accuracy, currency, authority and reliability of the site and information located.
Context of and specific resources for assessment
Assessment must ensure access to:
hardware with internet assess
search engines currently used in industry.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
oral or written questioning to assess candidate’s knowledge of internet access requirements, email features and security or safety issues
direct observation of candidate accessing the internet, using email, and searching and interacting with consumer sites using correct netiquette
direct observation of candidate undertaking online interactions
review of search results prepared by candidate, including assessment of the accuracy, currency and reliability of the site and information located.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
connect to and access the internet
send and receive emails
secure internet access and email communications
use search tools to locate information or content
research and select appropriate websites
undertake online interactions
make an informed assessment of the accuracy, currency, authority and reliability of the site and information located.
Context of and specific resources for assessment
Assessment must ensure access to:
hardware with internet assess
search engines currently used in industry.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
oral or written questioning to assess candidate’s knowledge of internet access requirements, email features and security or safety issues
direct observation of candidate accessing the internet, using email, and searching and interacting with consumer sites using correct netiquette
direct observation of candidate undertaking online interactions
review of search results prepared by candidate, including assessment of the accuracy, currency and reliability of the site and information located.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUU11 | ICTICT108 | Use digital literacy skills to access the internet | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D554 | ICA10111 | Certificate I in Information, Digital Media and Technology | Qualification |