Unit of competency Outline

Date retreived
21/07/2026 11:31 PM AWST

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Advise on advanced technology security systems to meet client needs

Advise on advanced technology security systems to meet client needs

Unit of competency
National Code
CPPSEC4020
State Code
OBI67
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
30/09/2019
View on TGA
State Implementation and Classification
Approved Date
20/05/2020
Field of Education
029901 - Security Science
Original Release Date
20/05/2020
Nominal Hours
45
Description
This unit specifies the skills and knowledge required to assess the security needs of clients and provide documented advice on security systems that employ advanced technologies including biometrics, artificial intelligence (AI), robotics, smart technologies and video integration. It includes conducting research to maintain knowledge of existing and emerging security technologies, assessing risks associated with the client’s specific circumstances and operating environment, and evaluating client satisfaction to improve service provision.This unit is suitable for those using specialised knowledge to complete routine and non-routine tasks and using their own judgement to deal with predictable and sometimes unpredictable problems.This unit may form part of the licensing requirements for people engaged in security risk management in those states and territories where these are regulated activities.
Notes
Elements and Performance Criteria
1 Research purpose and application of advanced technologies used by security systems.
  • 1.1 Research and interpret current information on developments and availability of advanced technologies employed by security systems.
  • 1.2 Discuss with relevant persons the purpose and application of advanced technologies in security systems.
  • 1.3 Document research findings in a format suitable for reference when providing client advice.
  • 1.4 Plan and implement strategies to regularly update own knowledge of developments in advanced technologies used by security systems.
2 Assess client security needs.
  • 2.1 Access and interpret legislation, regulations and workplace policies and procedures and apply to work instructions to ensure compliance.
  • 2.2 Consult with client to confirm their immediate, short, and long-term security needs, expectations and budget.
  • 2.3 Obtain and analyse valid and relevant information to clarify client circumstances and operating environment.
  • 2.4 Assess security risk associated with client circumstances and operating environment based on analysis conducted.
  • 2.5 Identify and assess existing and potential security issues to determine their impact on client requirements.
  • 2.6 Consult with client to confirm purpose and parameters of advanced technology security systems to meet their needs.
  • 2.7 Recognise own limitations in assessing client requirements and access specialist resources or advice to meet client requirements.
3 Advise on security options to meet client needs.
  • 3.1 Identify available advanced technology security systems to meet client needs and budget and select recommended security solutions.
  • 3.2 Source comprehensive information to support recommended advanced technology security systems and alternative options to meet client requirements.
  • 3.3 Prioritise recommendations and alternative options and collate evidence of their suitability to meet client requirements.
  • 3.4 Use information technologies to document and present client advice in a format and style to meet workplace requirements.
  • 3.5 Explain features and benefits of recommended systems to client and obtain feedback on suitability and sufficiency of advice.
4 Evaluate advice provision to improve client service.
  • 4.1 Evaluate client feedback to ascertain effectiveness of advice and satisfaction with service provision.
  • 4.2 Identify and action changes necessary to improve advice to meet client needs and comply with workplace requirements for client service.
  • 4.3 Complete and secure client documentation in a manner that facilitates future retrieval and maintains confidentiality according to workplace and regulatory requirements.
No information
No information
Replaces
State Code National Code Title Type
D1470 CPPSEC4020A Advise on the application of biometrics Unit of competency
State Code National Code Title Type
BEW9 CPP40719 Certificate IV in Security Management Qualification
BEW8 CPP41519 Certificate IV in Security Risk Analysis Qualification