This unit of competency describes the skills and knowledge required to use numerical data to organise processes, products or services into groups and to use the results to prioritise improvement activities. This unit applies to senior staff, team leaders, technicians, managers or others who have been given responsibility to analyse an organisation’s processes, products or services (physical or otherwise) to identify ‘product groups’ where improvements will deliver the most benefit; and to recommend competitive systems and practices tools to achieve the improvements. Typically the improvements will focus on flow, customer value and/or reduction of waste (muda).This unit applies to any organisation that is implementing competitive systems and practices where countable units for processes, products or services can be identified. No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.