Unit of competency Outline

Date retreived
22/07/2026 8:11 AM AWST

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Operate the on-train buffet car

Operate the on-train buffet car

Unit of competency
National Code
TLII2015
State Code
AVI95
TGA Status
Current
DTWD Status
Approved
Current Release Number
2.00
Current Release Date
27/10/2020
View on TGA
State Implementation and Classification
Approved Date
23/02/2016
Field of Education
110101 - Hospitality
Original Release Date
23/02/2016
Nominal Hours
40
Description
This unit involves the skills and knowledge required to operate the on-train buffet car in accordance with regulatory and workplace requirements.It includes preparing and providing takeaway food and beverages, maintaining and controlling stock, serving customers and carrying out required financial control procedures.People achieving competence in this unit will need to fulfil the applicable state/territory legislated rail safety requirements and to comply with relevant codes of practice and/or guidelines.Work is performed under some supervision, generally within a team environment.Work involves the application of regulatory requirements and workplace procedures when operating an on-train buffet car, as part of workplace activities in the rail transport and allied industries.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Prepare and provide takeaway food and beverages
  • 1.1 Food and beverage items are prepared and presented to passengers in a form consistent with workplace procedures and manufacturer instructions
  • 1.2 Hazards are identified, risks are assessed and control measures are implemented
  • 1.3 Stock is checked for spoilage and expiry dates on a regular basis in accordance with workplace procedures
  • 1.4 Out-of-date stock is disposed of in accordance with workplace procedures
2 Maintain and control stock
  • 2.1 All stock is stored in accordance with workplace procedures and relevant health regulations
  • 2.2 Stock is rotated on a regular basis in accordance with workplace procedures, and food regulations and guidelines
  • 2.3 Food that does not meet health requirements is disposed of in accordance with workplace procedures and regulatory requirements
3 Serve customers
  • 3.1 Customer requirements are ascertained using appropriate inquiries in a courteous manner
  • 3.2 Correct product and pricing information is clearly displayed
  • 3.3 Specials are promoted and sales opportunities are identified and optimised
4 Complete financial control procedures
  • 4.1 Financial transactions are accurately carried out in accordance with regulatory requirements and workplace procedures
  • 4.2 Financial reconciliation is carried out as required
  • 4.3 Cash is securely handled and stored in accordance with workplace procedures
No information
No information
Replaces
State Code National Code Title Type
D5165 TLII2015A Operate the on-train buffet car Unit of competency
State Code National Code Title Type
BHP4 TLI22321 Certificate II in Rail Customer Service Qualification
AD253 TLISS00154 Train Buffet Operation Skill Set Skill set