Unit of competency Outline

Date retreived
22/07/2026 11:10 AM AWST

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Assess and support client's social and emotional well being

Assess and support client's social and emotional well being

Unit of competency
National Code
HLTAHW402B
State Code
D5664
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
22/07/2011
Field of Education
061305 - Indigenous Health
Original Release Date
22/07/2011
Nominal Hours
120
Description
This unit deals with the skills and knowledge required to assess clients in relation to their social and emotional well being and provide appropriate support and referral as a member of a multi-disciplinary team working with Aboriginal and/or Torres Strait Islander communities
Notes
Elements and Performance Criteria
1. Obtain client history
  • 1.1 Seek to establish a relationship of trust with the client and their family, including active promotion of and strict adherence to confidentiality
  • 1.2 Obtain a socio-emotional history from the client and/or their family, using available information from verbal, written and non-verbal sources
  • 1.3 Seek information about relevant critical incidents with due sensitivity and respect for the physical, emotional and cultural safety and security of those affected
  • 1.4 Seek additional related information through consultation with significant others
  • 1.5 Consult relevant allied professionals and available documentation in relation to the health of the client
  • 1.6 Initiate health assessment in line with organisation policies and procedures
  • 1.7 Identify, assess and record self-management issues for clients with chronic conditions
2. Assess client well being
  • 2.1 Observe client closely and make notes relating to any signs of emotional disturbance
  • 2.2 Recognise basic signs and symptoms of mental disturbance and significant underlying emotional reactions to loss, grief and trauma, explore using an appropriate interviewing technique and record details
  • 2.3 Recognise issues that may relate to transgenerational trauma and grief for the individual, family and community
  • 2.4 Identify and record disturbances in behaviour that may suggest a psychiatric disability
  • 2.5 Invite client and their family to discuss issues of concern in a supportive and confidential context
  • 2.6 Identify relevant issues related to social and emotional well being
  • 2.7 Promptly discuss with experienced staff identified indicators of depression or suicide risk, and refer client in line with organisation protocols
  • 2.8 Provide client and their family with clear information on assessment findings and consult them about appropriate support options
  • 2.9 Identify issues requiring mandatory notification and report to supervisor and/or an appropriate authority
  • 2.10 Identify client's self-management capacity and barriers
3. Provide support to client
  • 3.1 Deliver support services with reference to any existing health care plan and in line with organisation procedures
  • 3.2 Provide relevant information to support the client and their family and enable them to make informed decisions about their own social and emotional well being
  • 3.3 Support client and family/ies to identify key self-management needs and goals and to determine appropriate self-care strategies
  • 3.4 Suggest and explain appropriate stress reduction techniques and activities as required.
  • 3.5 Refer client and/or their family/ies as required, in line with community, organisation and regulatory requirements
  • 3.6 Refer serious or potentially serious issues to senior health staff for advice
  • 3.7 Provide or initiate support and assistance as required to address issues of safety and well being of family and/or other victims
  • 3.8 Maintain current, complete, accurate and relevant records for each client interaction
No information
No information
Replaces
State Code National Code Title Type
C8972 HLTAHW402A Assess and support client's social and emotional well-being Unit of competency
Replaced By
State Code National Code Title Type
WG668 HLTAHW017 Assess and support client's social and emotional wellbeing Unit of competency