Elements and Performance Criteria

The Range Statement contextualises the unit of competency and provides a focus for assessment. The information provided is intended to define the scope of assessment and to assist assessors define the performance to be achieved by an individual in the workplace. The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Italicised wording in the Performance Criteria is detailed as follows.
Server applications
May include file sharing, printer sharing, messaging, web services, network and remote access, database and data warehousing, directory services, management, line of business applications, terminal services.
Operating system
May include but is not limited to Linux 7.0 or above, Windows 2000 or above, Apple OS X or above.
Servers
May include:
Apache HTTP server
IBM VisualAge and WebSphere
Microsoft-Internet-Information-Server
NetDynamics
Lotus Domino
Netscape Enterprise server, Netscape-FastTrack, Netscape-Commerce
Sun Microsystems iPlanet web server
iPlanet-Enterprise
Sun Microsystems Java web server
Email servers
FTP servers.
Scripting languages
May include Pearl, VBscript, VB.Net Javascript, PHP, Python.
Security technologies
May include secure socket layer (SSL), PKI, payment gateways.
Hosting plans
May include disk storage, CGI access, scripts, POP accounts, dedicated servers, e-business hosting and co-location of servers.
Databases
May include Oracle, PostegreSQL, Microsoft SQL Server, My SQL and SQL.
The Range Statement contextualises the unit of competency and provides a focus for assessment. The information provided is intended to define the scope of assessment and to assist assessors define the performance to be achieved by an individual in the workplace. The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Italicised wording in the Performance Criteria is detailed as follows.
Server applications
May include file sharing, printer sharing, messaging, web services, network and remote access, database and data warehousing, directory services, management, line of business applications, terminal services.
Operating system
May include but is not limited to Linux 7.0 or above, Windows 2000 or above, Apple OS X or above.
Servers
May include:
Apache HTTP server
IBM VisualAge and WebSphere
Microsoft-Internet-Information-Server
NetDynamics
Lotus Domino
Netscape Enterprise server, Netscape-FastTrack, Netscape-Commerce
Sun Microsystems iPlanet web server
iPlanet-Enterprise
Sun Microsystems Java web server
Email servers
FTP servers.
Scripting languages
May include Pearl, VBscript, VB.Net Javascript, PHP, Python.
Security technologies
May include secure socket layer (SSL), PKI, payment gateways.
Hosting plans
May include disk storage, CGI access, scripts, POP accounts, dedicated servers, e-business hosting and co-location of servers.
Databases
May include Oracle, PostegreSQL, Microsoft SQL Server, My SQL and SQL.

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, required skills and knowledge, the Range Statement and the assessment guidelines for this Training Package.
Critical aspects of evidence
Assessment must confirm the ability to evaluate and select a web hosting service that meets the current and future needs of the business.
Assessment guidance
The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.
Competency in this unit should to be assessed using summative assessment to ensure consistency of performance in a range of contexts. This unit can be assessed either in the workplace or in a simulated environment. However, simulated activities must closely reflect the workplace to enable full demonstration of competency.
Assessment will usually include observation of real or simulated work processes and procedures and/or performance in a project context as well as questioning on underpinning knowledge and skills. The questioning of team members, supervisors, subordinates, peers and clients where appropriate may provide valuable input to the assessment process. The interdependence of units for assessment purposes may vary with the particular project or scenario.
In the case of this unit, it could be assessed in a holistic manner with:
ICAA5056A - Prepare disaster recovery and contingency plans
Resources
To demonstrate competency in this unit the learner will require access to:
hosting plans, prices and service agreements
technology underpinning the isp and services offered
business plan outlining future directions for the business.
Role context
The effectiveness of an organisation's online presence is significantly determined by the quality, cost and features of the web hosting service provider or ISP. Web hosts often tailor their services to serve the needs of a particular type of client and the selection of an appropriate bundle of features and provider is an important decision for the organisation.
An individual demonstrating this competency would be able to take responsibility for comparing and evaluating ISP services
The breadth, depth and complexity covering planning and initiation of alternative approaches to skills or knowledge applications across a broad range of technical and/or management requirements, evaluation and coordination would be characteristic.
The demonstration of competency may also require self-directed application of knowledge and skills, with substantial depth in some areas where judgement is required in planning and selecting appropriate equipment, services and techniques for self and others.
Applications involve participation in development of strategic initiatives as well as personal responsibility and autonomy in performing complex technical operations or organising others. It may include participation in teams including teams concerned with planning and evaluation functions. Group or team coordination may also be involved.
An individual demonstrating this competency would be able to:
demonstrate understanding of a broad knowledge base incorporating theoretical concepts, with substantial depth in some areas
analyse and plan approaches to technical problems or management requirements
transfer and apply theoretical concepts and/or technical or creative skills to a range of situations
evaluate information, using it to forecast for planning or research purposes
take responsibility for own outputs in relation to broad quantity and quality parameters
take some responsibility for the achievement of group outcomes.
The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, required skills and knowledge, the Range Statement and the assessment guidelines for this Training Package.
Critical aspects of evidence
Assessment must confirm the ability to evaluate and select a web hosting service that meets the current and future needs of the business.
Assessment guidance
The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.
Competency in this unit should to be assessed using summative assessment to ensure consistency of performance in a range of contexts. This unit can be assessed either in the workplace or in a simulated environment. However, simulated activities must closely reflect the workplace to enable full demonstration of competency.
Assessment will usually include observation of real or simulated work processes and procedures and/or performance in a project context as well as questioning on underpinning knowledge and skills. The questioning of team members, supervisors, subordinates, peers and clients where appropriate may provide valuable input to the assessment process. The interdependence of units for assessment purposes may vary with the particular project or scenario.
In the case of this unit, it could be assessed in a holistic manner with:
ICAA5056A - Prepare disaster recovery and contingency plans
Resources
To demonstrate competency in this unit the learner will require access to:
hosting plans, prices and service agreements
technology underpinning the isp and services offered
business plan outlining future directions for the business.
Role context
The effectiveness of an organisation's online presence is significantly determined by the quality, cost and features of the web hosting service provider or ISP. Web hosts often tailor their services to serve the needs of a particular type of client and the selection of an appropriate bundle of features and provider is an important decision for the organisation.
An individual demonstrating this competency would be able to take responsibility for comparing and evaluating ISP services
The breadth, depth and complexity covering planning and initiation of alternative approaches to skills or knowledge applications across a broad range of technical and/or management requirements, evaluation and coordination would be characteristic.
The demonstration of competency may also require self-directed application of knowledge and skills, with substantial depth in some areas where judgement is required in planning and selecting appropriate equipment, services and techniques for self and others.
Applications involve participation in development of strategic initiatives as well as personal responsibility and autonomy in performing complex technical operations or organising others. It may include participation in teams including teams concerned with planning and evaluation functions. Group or team coordination may also be involved.
An individual demonstrating this competency would be able to:
demonstrate understanding of a broad knowledge base incorporating theoretical concepts, with substantial depth in some areas
analyse and plan approaches to technical problems or management requirements
transfer and apply theoretical concepts and/or technical or creative skills to a range of situations
evaluate information, using it to forecast for planning or research purposes
take responsibility for own outputs in relation to broad quantity and quality parameters
take some responsibility for the achievement of group outcomes.