Unit of competency Outline
Date retreived
22/07/2026 12:45 PM AWST
22/07/2026 12:45 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Introduce cloud computing into business operations
Introduce cloud computing into business operations
Unit of competency
National Code
BSBSMB412A
BSBSMB412A
State Code
WG910
WG910
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
01/10/2013
Field of Education
080301 - Business Management
Original Release Date
01/10/2013
Nominal Hours
45
Description
This unit describes the performance outcomes, skills and knowledge required to understand the fundamentals of internet computing and cloud services. It involves undertaking a basic review of business computing needs and identifying options for introducing cloud computing services into a small business or work area in an organisation.
Notes
Elements and Performance Criteria
1. Review computing needs in the business
- 1.1 Review current computing resources and use, and document in a manner consistent with organisational requirements
- 1.2 Identify and discuss future computing needs and potential improvements to business operations with staff or team members
- 1.3 Collate information collected in the review and summarise business computing needs in line with organisational requirements
2. Investigate cloud computing services to meet business needs
- 2.1 Research the fundamentals of cloud computing, the types of services offered, and their costs
- 2.2 Seek assistance from specialist advisors as required, to determine relevant cloud computing services
- 2.3 Undertake basic cost-benefit analysis for introducing cloud computing
- 2.4 Identify potential opportunities and risks associated with introducing cloud computing to the organisation
- 2.5 Prepare a business case for implementing cloud computing services or other required changes, and seek approval where required
3. Develop a plan to introduce cloud computing
- 3.1 Prioritise the introduction of cloud computing, including short-term and longer-term goals
- 3.2 Prepare a budget that caters for short and long-term priorities, following organisational format and requirements
- 3.3 Independently or through the services of a specialist advisor, outline the steps and activities to be undertaken to introduce cloud computing into the business
4. Support the implementation of the plan
- 4.1 Communicate and promote the key features of the plan to others
- 4.2 Organise training and coaching to maximise cloud computing potential
- 4.3 Encourage and support individuals and work groups to become more efficient in using cloud computing
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Review may include:
determining business needs
identifying all tasks undertaken
identifying gaps in equipment and needs
listing all computer equipment
obtaining data on computer use
stocktake of software and licences.
Computing resources and use may include:
hardware
peripherals
software and licences
usage:
client relationship management (CRM) system
data storage and archiving
e-commerce
email communication
file management
remote access to data and services for mobile workers.
Computing needs may include:
accessing software
CRM system
data storage and archiving
e-commerce
email communication
file management
remote access to data and services for mobile workers.
Fundamentals of cloud computing may include:
basics of virtualisation
emerging trends
opportunities and risks
public, private and hybrid clouds
scalability
security and privacy
technical support.
Types of services may include:
infrastructure as a service (IaaS)
platform as a service (PaaS)
software as a service (SaaS)
additional services:
storage as a service (STaaS)
security as a service (SECaaS)
data as a service (DaaS)
test environment as a service (TeaaS)
desktop as a service (DaaS)
application programming interfaces (API) as a service (APIaaS).
Benefits may include:
increased efficiencies
reduced costs and overheads
solutions to business needs.
Risks may include:
lack of privacy
reduced security.
Cost-benefit analysis may include:
analysis of opportunities and risks
comparison of current costs with potential costs
short-term and long-term costs and benefits.
Business case may include:
discussion with decision makers and advisors
documented proposal
summary of financial information
whiteboard or visual management board analysis.
Review may include:
determining business needs
identifying all tasks undertaken
identifying gaps in equipment and needs
listing all computer equipment
obtaining data on computer use
stocktake of software and licences.
Computing resources and use may include:
hardware
peripherals
software and licences
usage:
client relationship management (CRM) system
data storage and archiving
e-commerce
email communication
file management
remote access to data and services for mobile workers.
Computing needs may include:
accessing software
CRM system
data storage and archiving
e-commerce
email communication
file management
remote access to data and services for mobile workers.
Fundamentals of cloud computing may include:
basics of virtualisation
emerging trends
opportunities and risks
public, private and hybrid clouds
scalability
security and privacy
technical support.
Types of services may include:
infrastructure as a service (IaaS)
platform as a service (PaaS)
software as a service (SaaS)
additional services:
storage as a service (STaaS)
security as a service (SECaaS)
data as a service (DaaS)
test environment as a service (TeaaS)
desktop as a service (DaaS)
application programming interfaces (API) as a service (APIaaS).
Benefits may include:
increased efficiencies
reduced costs and overheads
solutions to business needs.
Risks may include:
lack of privacy
reduced security.
Cost-benefit analysis may include:
analysis of opportunities and risks
comparison of current costs with potential costs
short-term and long-term costs and benefits.
Business case may include:
discussion with decision makers and advisors
documented proposal
summary of financial information
whiteboard or visual management board analysis.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
review and analyse business computing needs, including equipment and software, and business use
analyse research information about cloud computing
perform a cost-benefit analysis
make a business case to introduce cloud computing
prepare a plan and support others to implement cloud computing.
Context of and specific resources for assessment
Assessment must ensure:
access to relevant documentation
candidate’s individual business need is used as the basis for assessment.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
portfolio of information relating to cloud computing needs and options for the business
oral or written questioning to assess:
knowledge of cloud computing options relevant to the candidate’s business
cost-benefit analysis
business case and implementation plan.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
BSBSMB404A Undertake small business planning
BSBSMB405B Monitor and manage small business operations
ICAWEB201A Use social media tools for collaboration and engagement.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
review and analyse business computing needs, including equipment and software, and business use
analyse research information about cloud computing
perform a cost-benefit analysis
make a business case to introduce cloud computing
prepare a plan and support others to implement cloud computing.
Context of and specific resources for assessment
Assessment must ensure:
access to relevant documentation
candidate’s individual business need is used as the basis for assessment.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
portfolio of information relating to cloud computing needs and options for the business
oral or written questioning to assess:
knowledge of cloud computing options relevant to the candidate’s business
cost-benefit analysis
business case and implementation plan.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
BSBSMB404A Undertake small business planning
BSBSMB405B Monitor and manage small business operations
ICAWEB201A Use social media tools for collaboration and engagement.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUH29 | BSBSMB412 | Introduce cloud computing into business operations | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AC522 | BSBSS00029 | Cloud Computing and Digital Skills for Business Skill Set | Skill set |
| D147 | BSB40407 | Certificate IV in Small Business Management | Qualification |