Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Work may be undertaken:
in various work environments in the sections of the warehousing, storage, transport and distribution industries
Customers may be:
internal or external
Operations may be conducted:
by day or night
The workplace environment may involve:
twenty-four hour operation
single and multi-site location
large, medium and small workplaces
Audits may cover:
aspects of services, products, risks, work systems and workplace
Quality audits may be conducted:
as part of enterprise, site or licence requirements
Audits may be conducted:
alone or in conjunction with other staff from the enterprise
using external personnel
Hazards may include:
confined spaces
hazardous or dangerous materials/goods
contamination of, or from, goods/materials being transported/stored
fire/explosions
noise, light, energy sources
stationary and moving machinery, parts or components
moving vehicles
Communication in the work area may include:
phone
electronic data interchange (EDI)
fax
email
internet
RF communications
barcode readers
oral, aural or signed communications
Requirements for work may include:
site restrictions and procedures
use of safety and personal protective equipment
systems and facilities for controlling storage environments
specialised lifting and/or handling equipment
incident/accident breakdown procedures
additional gear and equipment
noise restrictions
hours of operations
authorities and permits
communications equipment
Hazard management is consistent with:
the principle of hierarchy of control with elimination, substitution, isolation and engineering control measures being selected before safe working practices and personal protective equipment
Consultative processes may involve:
other employees and supervisors
suppliers, potential customers and existing clients
relevant authorities and institutions
government instrumentalities and
emergency services
management and union representatives
industrial relations and OH&S specialists
other maintenance, professional or technical staff
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Information/documentation may include:
Australian and international codes of practice and regulations relevant to workplace activities, including the ADG Code where applicable
workplace operating procedures and policies
supplier and/or client instructions
operations manuals, job specifications and procedures and induction documentation
manufacturers specifications for equipment and environmental control systems
suppliers handling and storage advice
quality and customer service standards and procedures
material safety data sheets
Safe Working Limits (SWL) and Working Load Limits (WLL) of load shifting equipment and storage facilities
relevant Australian and International standards, criteria and certification requirements
communications technology equipment, oral, aural or signed communications
emergency procedures
relevant competency standards and training materials
QA plans, data and document control
conditions of service, legislation and industrial agreements including workplace agreements and awards
Applicable procedures and codes may include:
relevant codes and regulations including ADG Code where applicable
relevant Australian and international standards and certification requirements
relevant state/territory OH&S and environmental protection legislation in terms of duties of employers, employees, suppliers and contractors
licence, patent or copyright arrangements
relevant workplace relations legislation
relevant workers compensation legislation
equal opportunity, equal employment opportunity and affirmative action legislation

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:
relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace