Unit of competency Outline
Date retreived
23/07/2026 5:37 AM AWST
23/07/2026 5:37 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Receive goods
Receive goods
Unit of competency
National Code
TLIA1307C
TLIA1307C
State Code
S5518
S5518
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
18/02/2008
Field of Education
089901 - Purchasing, Warehousing And Distribution
Original Release Date
18/02/2008
Nominal Hours
20
Description
This unit involves the skills and knowledge required to receive goods in accordance with regulatory and workplace requirements, including identifying workplace procedures and documentation requirements for the receipt of goods; checking and inspecting goods on arrival and completing workplace documentation; and unloading, packing and storing stock.
Notes
Elements and Performance Criteria
1 Identify workplace procedures and documentation requirements for the receipt of goods
- 1.1 Workplace procedures for receipt of goods are identified
- 1.2 Purpose of documents associated with the receipt of goods is interpreted
- 1.3 Workplace documentation requirements for the receipt of goods and reporting of damage are identified
2 Check and inspect goods on arrival and complete workplace documentation
- 2.1 Procedures for checking of goods in comparison with orders or manifests are identified and followed
- 2.2 Discrepancies and/or damaged goods are reported
- 2.3 Non-conforming goods are appropriately documented and despatched or stored in accordance with company procedures
3 Unload, unpack and store stock
- 3.1 Appropriate manual handling techniques and equipment are identified
- 3.2 Safe work procedures are used when unloading, unpacking and storing stock
- 3.3 Advice on appropriate storage locations and requirements for particular products is sought
- 3.4 Goods are unloaded and unpacked in accordance with workplace procedures
- 3.5 Assistance from others is sought when required to maintain safe and effective work
- 3.6 Directions are followed to store stock in appropriate areas
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Work may be conducted:
in a range of work environments
by day or night
Customers may be:
internal or external
Workplaces may comprise:
large, medium or small worksites
Work may be conducted in:
limited or restricted spaces
exposed conditions
controlled or open environments
Received goods may involve:
special handling and storage requirements, including temperature controlled goods and dangerous goods
Problems that may occur when receiving goods may include:
damaged stock
damaged pallets or packaging
wrong stock
error in paperwork
poorly stacked stock
incorrect quantity
Aspect s of goods to be checked when receiving goods may include:
correct type
number
condition
quality
packaging
labelling
dangerous goods declarations and markings (where applicable)
Hazards in the work area may include exposure to:
chemicals
dangerous or hazardous substances
movements of equipment, goods and materials
oil or water on floor
fire or explosion
damaged packaging or pallets
debris on floor
poorly stacked pallets
faulty equipment
Consultative processes may involve:
other employees and supervisors
suppliers, customers and clients
drivers and agents
relevant authorities and institutions
management and union representatives
industrial relations and OH&S specialists
other maintenance, professional or technical staff
Communication in the work area may include:
phone
electronic data interchange (EDI)
fax
email
internet
RF systems
oral, aural or signed communications
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Personal protective equipment may include:
gloves
safety headwear and footwear
safety glasses
two-way radios
high visibility clothing
Information/documents may include:
goods identification numbers and codes
manifests, picking slips, merchandise transfers, stock requisitions and bar codes
codes of practice and regulations relevant to the receiving of goods
Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances
operations manuals, job specifications and induction documentation
manufacturers specifications for equipment
workplace procedures and policies
supplier and/or client instructions
dangerous goods declarations and material safety data sheets (where applicable)
award, enterprise bargaining agreement, other industrial arrangements
relevant Australian standards and certification requirements
quality assurance procedures
emergency procedures
Applicable regulations and legislation may include:
relevant codes and regulations for the receiving of goods
Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances, including:
Australian and International Dangerous Goods Codes
Australian Marine Orders and the International Maritime Dangerous Goods Code
IATA Dangerous Goods by Air Regulations
Australian and international explosives codes
licence, patent or copyright arrangements
water and road use and licence arrangements
export/import/quarantine/bond requirements
marine orders
relevant state/territory OH&S and environmental protection legislation
workplace relations regulations
workers compensation regulations
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Work may be conducted:
in a range of work environments
by day or night
Customers may be:
internal or external
Workplaces may comprise:
large, medium or small worksites
Work may be conducted in:
limited or restricted spaces
exposed conditions
controlled or open environments
Received goods may involve:
special handling and storage requirements, including temperature controlled goods and dangerous goods
Problems that may occur when receiving goods may include:
damaged stock
damaged pallets or packaging
wrong stock
error in paperwork
poorly stacked stock
incorrect quantity
Aspect s of goods to be checked when receiving goods may include:
correct type
number
condition
quality
packaging
labelling
dangerous goods declarations and markings (where applicable)
Hazards in the work area may include exposure to:
chemicals
dangerous or hazardous substances
movements of equipment, goods and materials
oil or water on floor
fire or explosion
damaged packaging or pallets
debris on floor
poorly stacked pallets
faulty equipment
Consultative processes may involve:
other employees and supervisors
suppliers, customers and clients
drivers and agents
relevant authorities and institutions
management and union representatives
industrial relations and OH&S specialists
other maintenance, professional or technical staff
Communication in the work area may include:
phone
electronic data interchange (EDI)
fax
internet
RF systems
oral, aural or signed communications
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Personal protective equipment may include:
gloves
safety headwear and footwear
safety glasses
two-way radios
high visibility clothing
Information/documents may include:
goods identification numbers and codes
manifests, picking slips, merchandise transfers, stock requisitions and bar codes
codes of practice and regulations relevant to the receiving of goods
Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances
operations manuals, job specifications and induction documentation
manufacturers specifications for equipment
workplace procedures and policies
supplier and/or client instructions
dangerous goods declarations and material safety data sheets (where applicable)
award, enterprise bargaining agreement, other industrial arrangements
relevant Australian standards and certification requirements
quality assurance procedures
emergency procedures
Applicable regulations and legislation may include:
relevant codes and regulations for the receiving of goods
Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances, including:
Australian and International Dangerous Goods Codes
Australian Marine Orders and the International Maritime Dangerous Goods Code
IATA Dangerous Goods by Air Regulations
Australian and international explosives codes
licence, patent or copyright arrangements
water and road use and licence arrangements
export/import/quarantine/bond requirements
marine orders
relevant state/territory OH&S and environmental protection legislation
workplace relations regulations
workers compensation regulations
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S2385 | TDTA1397B | Receive goods | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D4888 | TLIA2013A | Receive goods | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| S625 | AVI20208 | Certificate II in Aviation (Flight Operations) | Qualification |
| S534 | TLIPC107 | Certificate I in Transport and Logistics (Pathways) | Qualification |