Unit of competency Outline

Date retreived
22/07/2026 2:46 PM AWST

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Manage contract performance

Manage contract performance

Unit of competency
National Code
PSPPCM008
State Code
AWU39
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
07/03/2016
View on TGA
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
080301 - Business Management
Original Release Date
21/07/2016
Nominal Hours
50
Description
This unit describes the skills required to implement strategies that ensure effective contract performance. It includes managing the business relationship, performance of the contract, and contract issues; and implementing a communication strategy.This unit applies to those working in roles involved in procurement contract maintenance.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently seeking advice as required, performing complex tasks in a range of familiar and unfamiliar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Manage the business relationship
  • 1.1 Manage probity.
  • 1.2 Meet obligations to the contractor.
  • 1.3 Record consideration of conflicts of interest and their resolution.
  • 1.4 Manage business relationship with contractor in the public interest through formal and informal mechanisms.
2. Manage performance of the contract
  • 2.1 Implement start-up or transition arrangements.
  • 2.2 Monitor and update contract management plan for effectiveness regularly.
  • 2.3 Monitor performance of contract against key performance indicators and track milestones to ensure obligations under the agreement are being met.
  • 2.4 Manage e-procurement, financial and other resources.
  • 2.5 Identify and manage emerging and potential risks.
3. Manage contract issues
  • 3.1 Manage contract variations.
  • 3.2 Identify early signs of under-performance, and take action to improve performance.
  • 3.3 Investigate and resolve or refer disputes and complaints.
  • 3.4 Conduct negotiation of contract issues.
  • 3.5 Address and resolve or refer conflict.
  • 3.6 Deal with non-compliance with codes of conduct, codes of practice and standards of behaviour.
4. Implement communication and information strategy
  • 4.1 Maintain communication on the performance of the contract with all stakeholders.
  • 4.2 Carry out management reporting.
  • 4.3 Maintain contract information for organisational purposes.
No information
No information
Replaces
State Code National Code Title Type
D3737 PSPPROC503B Manage contract performance Unit of competency