Elements and Performance Criteria

Information and feedback for policy development processes may be provided:
Verbally
Or written
At formal or informal meetings

Relevant others may be:
Family members
Other services

Consultation with clients may be:
In language appropriate to the client group spoken, signed, gestures
Using oral, written or visual methods
Using third party translator/interpreter

Research and information may be sought on:
Emergencies
Occupational health and safety
Referrals
Reporting
Philosophy
Goals, objectives, targets
Recording
Accountability
Code of conduct and ethical behaviour
Duty of care

Research and consultation may include:
Asking set questions as specified by supervisor
Helping client or relevant others to fill in a questionnaire

Critical aspects of assessment:

Worker should demonstrate participation in policy development:

In relation to the worker's own area of responsibility
Employing either verbal or written means to provide information and feedback
As part of a team, or as required in the workplace

Essential knowledge:
Organisational policies impacting on the worker's own area of responsibility
Aspects of government policies directly related to own area of responsibility
The limits of the worker's role and competence

Essential skills:
Questioning and clarification, on a familiar workplace issue/topic/research policy. Language used may be English or a community language
Report writing, on a familiar workplace issue/topic/research policy. Reports may vary in complexity from filling in a set form to writing a short report. Literacy support available in the workplace to complete reports may vary from support and assistance from a supervisor to no support available. Language used may be English or community language
Group participation

Resource implications:
Access to appropriate workplace where assessment can be conducted or
Simulation of realistic workplace setting for assessment

Consistency in performance:
Assessment may include observations, questioning and evidence gathered from the workplace environment
Assessment may be conducted on one occasion but should include demonstration of the critical aspects of assessment

Context of assessment:
This unit is most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions