Unit of competency Outline
Date retreived
23/07/2026 5:08 AM AWST
23/07/2026 5:08 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Update and maintain hardware, software and documentation inventories
Update and maintain hardware, software and documentation inventories
Unit of competency
National Code
ICTSAS210
ICTSAS210
State Code
OBS72
OBS72
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
15/01/2021
Field of Education
089901 - Purchasing, Warehousing And Distribution
Original Release Date
15/01/2021
Nominal Hours
15
Description
This unit describes the skills and knowledge required to update, store and record details of hardware, software and technical documentation within an inventory management software program.It applies to frontline technical support personnel who work under supervision to maintain hardware, software and documentation in a small to large office environment.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Update hardware, software and documentation inventories
- 1.1 Access hardware, software and documentation inventories according to organisational procedures
- 1.2 Update hardware, software and documentation inventories according to organisational procedures
- 1.3 Update software licenses and upgrade software according to organisational procedures
- 1.4 Record and organise documentation storage
2. Maintain hardware, software and documentation inventories
- 2.1 Examine and perform maintenance on hardware, software and documentation inventories according to organisational procedures
- 2.2 Document maintenance procedures performed according to organisational procedures
- 2.3 Store technical documentation according to organisational policies and procedures
- 2.4 Access and disseminate technical documentation as required
3. Finalise inventory maintenance activities
- 3.1 Record maintenance activities according to organisational procedures
- 3.2 Store hardware, software and equipment that is not in use, according to technical manuals
- 3.3 Escalate maintenance problems to required personnel according to organisational procedures
- 3.4 Report completion of maintenance activities to required personnel
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUW30 | ICTSAS201 | Maintain inventories for equipment, software and documentation | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BGJ3 | ICT20120 | Certificate II in Applied Digital Technologies | Qualification |
| BFF7 | ICT30120 | Certificate III in Information Technology | Qualification |
| AE200 | ICTSS00107 | Introductory Help Desk Skill Set | Skill set |