Unit of competency Outline

Date retreived
23/07/2026 7:01 AM AWST

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Produce technical solutions from business specifications

Produce technical solutions from business specifications

Unit of competency
National Code
ICTTEN5204A
State Code
D3491
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
15/06/2010
State Implementation and Classification
Approved Date
17/11/2011
Field of Education
031307 - Communications Technologies
Original Release Date
17/11/2011
Nominal Hours
45
Description
This unit describes the performance outcomes, skills and knowledge required to compile and evaluate the business specifications from a client and to produce business solutions for consideration.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
Notes
Elements and Performance Criteria
1. Prepare to produce technical solutions from business specifications
  • 1.1. Obtain business requirements and business specifications for the client from appropriate person
  • 1.2. Research and identify the business model of the client
  • 1.3. Determine technical specifications for business
  • 1.4. Clarify and confirm the business problem and key stakeholders' requirements with stakeholders
  • 1.5. Document business objectives and problem and confirm details with appropriate person
2. Evaluate the impact of the technical requirements
  • 2.1. Review and assess business problems, opportunities and objectives
  • 2.2. Determine technical requirements in respect of input and output, interface, process flow or quality requirements
  • 2.3. Analyse hardware, software and network requirements
  • 2.4. Build business platform based on software solutions
  • 2.5. Investigate processes to be changed by the business solution
  • 2.6. Produce an evaluation document on the impact of the technical requirements on the business
3. Produce technical business solutions
  • 3.1. Develop technical solutions in response to problems and business requirements
  • 3.2. Determine costs involved to implement the technical business solution
  • 3.3. Investigate a range of supplier products to determine which one best meets technical requirements
  • 3.4. Produce a report document on the technical solutions addressing the business specifications and recommendations against business requirements
4. Document and validate the agreed solutions
  • 4.1. Forward technical requirements and solution overview to appropriate person for feedback
  • 4.2. Analyse feedback and incorporate change as required
  • 4.3. Document changes and distribute to appropriate person
  • 4.4. Obtain sign off on final business solution
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Business requirements may include:
business application
business plan
existing system
mission statement
nature of the business
network or people in the organisation.
Business specifications may include:
budget allocation
budget costs estimate
future plan
growth forecast
technical requirements
timeline.
Client may include:
external organisations
finance company
health industry
ICT company
individual people
internal departments
internal employees
manufacturing company
service industry.
Appropriate person may include:
authorised business representative
client
ICT network administrator
ICT network manager
ICT support manager
small or medium enterprise (SME) customer
small office home office (SOHO) customer
supervisor.
Problem may refer to:
application
business
business need or opportunity that needs to be addressed
network or people in the organisation
system.
Stakeholders may include:
development team
project team
sponsor
user.
Requirements may be in reference to:
application
business
database
network
people in the organisation
platform
system.
Technical requirements may refer to:
bandwidth
hardware problems
network growth
network security
network traffic congestions
new technologies
power usage
software problems
transmission dropouts
upgrades.
Hardware may include:
cabling networks
internet protocol TV (IPTV)
multimedia
network elements:
gateways
local area network (LAN) switches
routers
servers
wireless networks
optical networks
radio networks
RFID equipment
switching equipment
transmission equipment
voice and data equipment.
Software may include:
commercial
customised software
in-house
packaged.
Network may include:
broadband
data
ICT networks
internet
intranet
media
radio
RFID
security
switching
telecommunications
transmission.
Impact may refer to:
fewer downtimes
improved efficiency
improved response times
increased return on investment (RoI)
lower operational costs
more 'user friendly' network.
Technical solutions may include:
audit requirements
changes to:
network infrastructure
security or privacy provisions
e-business or e-commerce solution
hardware upgrades
implementing a new system
inventory management
new hardware
new software
occupational health and safety (OHS) requirements
quality requirements
software upgrades
user training.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
adapt technologies to specified technical solutions
use site design software and hardware
evaluate client specifications against accepted industry practices
produce technical solutions from business specifications
produce information that can be shared between businesses
apply design concepts to business solutions
produce technical reports
make recommendations and offer optimum design solutions.
Context of and specific resources for assessment
Assessment must ensure:
client functional requirements
business specifications
database software
simulation software
organisational guidelines
network/computer layout
site design software and hardware
information on a range of ICT business solutions.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
review of evaluation document prepared by the candidate outlining the impact of technical requirements on the business
oral or written questioning assessing required knowledge
review of research methodologies and the final proposal prepared by the candidate outlining solutions and recommendations.
Guidance information for assessment


Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTTEN5203A Dimension and design a radio frequency identification system
ICTOPN6128A Design a dense wavelength division multiplexing system.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.
Replaced By
State Code National Code Title Type
AWD04 ICTTEN516 Produce technical solutions from business specifications Unit of competency