Unit of competency Outline
Date retreived
22/07/2026 6:45 PM AWST
22/07/2026 6:45 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Facilitate community involvement in recovery
Facilitate community involvement in recovery
Unit of competency
National Code
PUAEMR016A
PUAEMR016A
State Code
D5548
D5548
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
18/08/2011
Field of Education
091105 - Police Studies
Original Release Date
18/08/2011
Nominal Hours
25
Description
This unit covers the competency required to support an affected community to develop a strategic approach to its recovery.This support may include strengthening ongoing community capacity; enhancing the social, economic, environmental and physical infrastructure of the community; and resolving local and external issues hindering recovery.
Notes
Elements and Performance Criteria
1. Engage the community to enhance existing community structures and networks
- 1.1 Recovery plans and arrangements, manuals and contact lists are located and implemented.
- 1.2 Key stakeholders, their potential interests, sensitivities, dependencies, roles and responsibilities are identified.
- 1.3 Community capacity is assessed to identify gaps.
- 1.4 Gaps are addressed by cultivating strategic relationships; building alliances with, and between, key individuals and groups; and developing community leaders.
- 1.5 Networks, organisations and individuals are routinely provided with opportunities to examine issues and concerns.
- 1.6 Opportunities are sought for involvement in community forums and decision making.
- 1.7 A variety of communication and consultation methods is used to provide the community with information in ways that suit their language, literacy and cultural needs.
2. Facilitate the community recovery committee’s development of a strategic approach
- 2.1 Support is provided to establish effective governance structures.
- 2.2 Support is provided with the identification, assessment and prioritising of community needs and goals.
- 2.3 Guidance is provided about relevant recovery strategies that will address the community’s multiple concerns, needs and aspirations.
- 2.4 Support is provided to gather and consider community feedback.
- 2.5 Support is provided to negotiate and select appropriate recovery strategies that promote community goals, plans and activities.
- 2.6 Support is provided to identify and develop strategies and links for community action.
- 2.7 Support is provided to regularly review the committee’s strategic approach.
3. Facilitate the community’s implementation of effective recovery strategies
- 3.1 Support is provided with identifying and mobilising existing resources.
- 3.2 Strategies are suggested for accessing additional resources when required.
- 3.3 Resources are acquired using own networks, where appropriate.
- 3.4 Support is provided with developing agreed implementation plans.
- 3.5 Support is provided to enable community based recovery activities.
- 3.6 Self management strategies are employed to ensure own well-being.
- 3.7 Effectiveness of recovery strategies and activities, adequacy of resources and expenditure is monitored against plans.
- 3.8 Variations to implementation plans are suggested to accommodate changed circumstances or to achieve more effective outcomes.
- 3.9 Ownership is promoted by keeping stakeholders fully informed about overall recovery progress, specific activities and any variations in recovery strategies or their implementation.
- 3.10 Aspects of the recovery process, decisions taken and outcomes relevant to own role are documented accurately in accordance with accountability and audit requirements.
4. Facilitate sustainability of the community’s recovery
- 4.1 Effectiveness of recovery strategies is evaluated and recommendations are made for the conduct of ongoing activities.
- 4.2 An agreed departure plan is developed with sufficient lead time.
- 4.3 Ongoing community capacity is secured by ensuring recovery plans are current, resources are adequate and structures are self sufficient.
- 4.4 Long term sustainability of the community is promoted.
- 4.5 Arrangements for transition to mainstream services and sources of indirect support are clearly communicated to all stakeholders.
- 4.6 All audit and reporting requirements are completed.
Recovery plans and arrangements may include:
arrangements specified in legislation or regulation
organisational or jurisdictional emergency recovery policies or procedures, including media protocols
existing recovery plans, agreements or memoranda of understanding
local planning regulations, development controls and environmental plans
Stakeholders may include:
staff
client groups
decision makers
members of the public
community groups
industry groups
public and private sector organisations
non-government organisations
elected officials
Networks may include:
business owners
rate payers associations
chambers of commerce
community groups
local organisations directly affected by the emergency
NGOs
Government agencies
Issues and concerns may include:
access to education and training, health services, childcare
access to public information/services for people with different cultural and linguistic backgrounds
apparent rifts in community, social cleavage, isolation, apathy, bereavement
business continuity, economic sustainability
community displacement, lack of housing, loss of infrastructure
damage to built and/or natural environments
increased school absenteeism, domestic violence, child abuse, crime statistics
lack of employment, financial/income support
Recovery strategies may include:
accessing recovery funds, assistance and resources
collection and analysis of information about impacts, needs and issues to inform recovery planning
consideration of locality development model
development of community infrastructure, programs and support
development of self-help processes
empowerment and ongoing support of new leaders
engaging non-represented individuals and groups
initiation of community action, community projects, community planning
keeping families intact
promotion and enhanced accessibility/relevance for existing services to a wider group of people
provision of information for the public and media
working within local frameworks (e.g. local councils, local organisations and business)
Resources may include:
general office equipment
external expertise such as community development workers with relevant recovery experience
funds (including petty cash) and project budget
local intelligence and information
administrative assistance
background information such as:
recovery management plans
literature dealing with program and project development
funding submissions
business/calling cards
directories (local community resources, street, existing local and recovery services)
mobile phone
UHF radio
laptop computer
arrangements specified in legislation or regulation
organisational or jurisdictional emergency recovery policies or procedures, including media protocols
existing recovery plans, agreements or memoranda of understanding
local planning regulations, development controls and environmental plans
Stakeholders may include:
staff
client groups
decision makers
members of the public
community groups
industry groups
public and private sector organisations
non-government organisations
elected officials
Networks may include:
business owners
rate payers associations
chambers of commerce
community groups
local organisations directly affected by the emergency
NGOs
Government agencies
Issues and concerns may include:
access to education and training, health services, childcare
access to public information/services for people with different cultural and linguistic backgrounds
apparent rifts in community, social cleavage, isolation, apathy, bereavement
business continuity, economic sustainability
community displacement, lack of housing, loss of infrastructure
damage to built and/or natural environments
increased school absenteeism, domestic violence, child abuse, crime statistics
lack of employment, financial/income support
Recovery strategies may include:
accessing recovery funds, assistance and resources
collection and analysis of information about impacts, needs and issues to inform recovery planning
consideration of locality development model
development of community infrastructure, programs and support
development of self-help processes
empowerment and ongoing support of new leaders
engaging non-represented individuals and groups
initiation of community action, community projects, community planning
keeping families intact
promotion and enhanced accessibility/relevance for existing services to a wider group of people
provision of information for the public and media
working within local frameworks (e.g. local councils, local organisations and business)
Resources may include:
general office equipment
external expertise such as community development workers with relevant recovery experience
funds (including petty cash) and project budget
local intelligence and information
administrative assistance
background information such as:
recovery management plans
literature dealing with program and project development
funding submissions
business/calling cards
directories (local community resources, street, existing local and recovery services)
mobile phone
UHF radio
laptop computer
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessment must confirm the ability to:
communicate effectively with community members with diverse needs, perspectives and cultural backgrounds
work with community members to develop effective recovery strategies
provide accurate information and advice as necessary
provide links to external networks, expertise and resources as necessary
empower the community to achieve sustainable recovery.
Consistency in performance
Competency should be demonstrated in a range of contexts such as:
throughout the life of a recovery operation
during components of a number of operations.
Context of and specific resources for assessment
Context of assessment
Competency should be assessed supporting community members to develop, implement and evaluate recovery strategies and activities in the workplace or in a simulated workplace environment.
Specific resources for assessment
Access is required to the opportunity to support community members during the recovery process in an actual or simulated emergency situation.
Guidance information for assessment
This unit contains many transferable skills, such as communication, consultation, research and analysis skills that can be applied in the emergency recovery context. Assessors should use formative assessment strategies in a simulated environment to contextualise underpinning knowledge.
Summative assessment may not be possible in a real-world environment and assessors should confirm that simulated environments are sufficiently complex to be realistic.
Assessment must confirm the ability to:
communicate effectively with community members with diverse needs, perspectives and cultural backgrounds
work with community members to develop effective recovery strategies
provide accurate information and advice as necessary
provide links to external networks, expertise and resources as necessary
empower the community to achieve sustainable recovery.
Consistency in performance
Competency should be demonstrated in a range of contexts such as:
throughout the life of a recovery operation
during components of a number of operations.
Context of and specific resources for assessment
Context of assessment
Competency should be assessed supporting community members to develop, implement and evaluate recovery strategies and activities in the workplace or in a simulated workplace environment.
Specific resources for assessment
Access is required to the opportunity to support community members during the recovery process in an actual or simulated emergency situation.
Guidance information for assessment
This unit contains many transferable skills, such as communication, consultation, research and analysis skills that can be applied in the emergency recovery context. Assessors should use formative assessment strategies in a simulated environment to contextualise underpinning knowledge.
Summative assessment may not be possible in a real-world environment and assessors should confirm that simulated environments are sufficiently complex to be realistic.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OAZ20 | PUAEMR016 | Facilitate community involvement in recovery | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWM4 | CHC52115 | Diploma of Community Development | Qualification |
| AWL1 | CHC42115 | Certificate IV in Community Development | Qualification |