Unit of competency Outline
Date retreived
22/07/2026 7:45 AM AWST
22/07/2026 7:45 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Install systems and equipment on customer premises
Install systems and equipment on customer premises
Unit of competency
National Code
ICTCBL3049A
ICTCBL3049A
State Code
D3328
D3328
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
15/04/2014
Field of Education
031309 - Communications Equipment Installation And Maintenance
Original Release Date
15/04/2014
Nominal Hours
60
Description
This unit describes the performance outcomes, skills and knowledge required to install customer premises equipment. This may include communications applications, such as telephony, broadband data, video, including digital broadcasting, computer networks, including local area networks (LAN), wide area networks (WAN) and multimedia.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
Notes
Elements and Performance Criteria
1. Prepare for customer premises systems and equipment installation
- 1.1. Prepare for given work according to relevant legislation, codes, regulations and standards
- 1.2. Arrange access to the site according to required procedure
- 1.3. Inform appropriate personnel of existing and potential hazards on worksite
- 1.4. Verify location of proposed customer communicationsequipment installation according to plans obtained from authorised personnel
- 1.5. Develop installation plans to ensure minimal disruption to the workplace and according to standards
- 1.6. Select suitable tools and equipment
2. Install system hardware
- 2.1. Install network equipment following occupational health and safety (OHS) and environmental requirements according to manufacturer's instructions
- 2.2. Confirm service interruption is within limits agreed with the customer
- 2.3. Complete cable jumpering to distribution infrastructure and terminal equipment to specification
- 2.4. Document all installation drawings for the customer
3. Configure and test the system
- 3.1. Install software and configure the system according to specifications
- 3.2. Test to verify system performance according to customer requirements
- 3.3. Record all test results
4. Clean up worksite and compete documentation
- 4.1. Remove and dispose of installation waste and debris from worksite according to environmental requirements
- 4.2. Restore worksite to customer's satisfaction
- 4.3. Complete all installation documents and present to the customer
- 4.4. Notify the customer and obtain signoff
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Relevant legislation, codes, regulations and standards may include:
appropriate licences:
crane
forklift
winch
Australian Construction Industry Forum (ACIF) standards and codes
AS Communications Cabling Manual (CCM) Volume 1
AS/NZS 3000:2007
AS/NZS 3080:2003
AS/NZS 3084:2003
AS/NZS 3085.1:2004
AS/NZS IEC 61935.1:2006
AS/NZS IEC 61935.2:2006
AS/NZS ISO/IEC 14763.3:2007
AS/NZS ISO/IEC 15018:2005
AS/NZS ISO/IEC 24702:2007
Cabling security codes and regulations
Environmental Protection Acts
OHS Acts
road and traffic control legislation and codes
technical standards AS/ACIF S008:2006 and AS/ACIF S009:2006.
Hazards may include:
optical cable
building debris
earth potential rise (EPR)
glass fibre
live power lines
manual handling
mud and water
natural and other gas build up
needle stick injury
radio frequency (RF) equipment emitting radiation
remote power feeding services
vermin.
Communications equipment may include:
multiplexing
network equipment
radio
security equipment
switching
transmission
voice and data.
Plans may include:
building
construction
design
site layout drawings
street.
Authorised personnel may include:
construction manager
project manager
site manager
site supervisor.
Tools and equipment may include:
tools such as:
angle grinders
cable strippers
cable tie tensioners
crimpers
cut off saws
cutters
drills
hacksaws
hammers
insulation displacement tools
jigsaws
knives
mechanical lifts/hoists
pliers
power tools
screwdrivers
soldering irons
spanners
tape measures
tension wrenches
termination tools
wire strippers
test equipment such as:
anti-static testers
cable testers
digital analysers
humidity and temperature testers
LAN Cat testers
laser source
load testers
multimeters
optical fibre power meters
optical time domain reflectometer (OTDR)
PC
protocol analyser
voltmeters.
OHS and environmental requirements may relate to:
identifying other services, including power and gas
need for decommissioning and isolating worksite and lines prior to commencement
personal protective clothing:
earmuffs
gloves
leather
plastic
rubber
head protection
kneepads
masks
protective suits
safety boots
safety glasses
safety harness
safety line
safe working practices ,such as the safe use and handling of:
asbestos
chemicals
materials
tools and equipment
work platforms
safety equipment:
flashing lights
gas and other hazard detection equipment
safety barriers
trench guards
warning signs and tapes
witches hats
special access requirements
suitable light and ventilation
environmental considerations:
clean-up protection
stormwater protection
waste management.
Distribution infrastructure may include:
connector panels
MDF
patch panels
racks.
Terminal equipment may include:
equipment supplied by service provider:
customer access
interface unit
isolation unit
modems
transmission equipment.
Test may include:
bit error rate (BER)
continuity
end to end
frequency response
functionality test
gain and attenuation
loop back
signal to noise ratio (SNR)
speed.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Relevant legislation, codes, regulations and standards may include:
appropriate licences:
crane
forklift
winch
Australian Construction Industry Forum (ACIF) standards and codes
AS Communications Cabling Manual (CCM) Volume 1
AS/NZS 3000:2007
AS/NZS 3080:2003
AS/NZS 3084:2003
AS/NZS 3085.1:2004
AS/NZS IEC 61935.1:2006
AS/NZS IEC 61935.2:2006
AS/NZS ISO/IEC 14763.3:2007
AS/NZS ISO/IEC 15018:2005
AS/NZS ISO/IEC 24702:2007
Cabling security codes and regulations
Environmental Protection Acts
OHS Acts
road and traffic control legislation and codes
technical standards AS/ACIF S008:2006 and AS/ACIF S009:2006.
Hazards may include:
optical cable
building debris
earth potential rise (EPR)
glass fibre
live power lines
manual handling
mud and water
natural and other gas build up
needle stick injury
radio frequency (RF) equipment emitting radiation
remote power feeding services
vermin.
Communications equipment may include:
multiplexing
network equipment
radio
security equipment
switching
transmission
voice and data.
Plans may include:
building
construction
design
site layout drawings
street.
Authorised personnel may include:
construction manager
project manager
site manager
site supervisor.
Tools and equipment may include:
tools such as:
angle grinders
cable strippers
cable tie tensioners
crimpers
cut off saws
cutters
drills
hacksaws
hammers
insulation displacement tools
jigsaws
knives
mechanical lifts/hoists
pliers
power tools
screwdrivers
soldering irons
spanners
tape measures
tension wrenches
termination tools
wire strippers
test equipment such as:
anti-static testers
cable testers
digital analysers
humidity and temperature testers
LAN Cat testers
laser source
load testers
multimeters
optical fibre power meters
optical time domain reflectometer (OTDR)
PC
protocol analyser
voltmeters.
OHS and environmental requirements may relate to:
identifying other services, including power and gas
need for decommissioning and isolating worksite and lines prior to commencement
personal protective clothing:
earmuffs
gloves
leather
plastic
rubber
head protection
kneepads
masks
protective suits
safety boots
safety glasses
safety harness
safety line
safe working practices ,such as the safe use and handling of:
asbestos
chemicals
materials
tools and equipment
work platforms
safety equipment:
flashing lights
gas and other hazard detection equipment
safety barriers
trench guards
warning signs and tapes
witches hats
special access requirements
suitable light and ventilation
environmental considerations:
clean-up protection
stormwater protection
waste management.
Distribution infrastructure may include:
connector panels
MDF
patch panels
racks.
Terminal equipment may include:
equipment supplied by service provider:
customer access
interface unit
isolation unit
modems
transmission equipment.
Test may include:
bit error rate (BER)
continuity
end to end
frequency response
functionality test
gain and attenuation
loop back
signal to noise ratio (SNR)
speed.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
read and interpret:
related floor plans
building plans
reflected ceiling plans
schematic drawings
install customer premises equipment
configure and test systems and equipment
apply relevant regulations and standards
comply with all related OHS requirements and work practices.
Context of and specific resources for assessment
Assessment must ensure:
sites where installation of systems and equipment may be conducted
use of installation equipment currently used in industry
relevant regulatory and equipment documentation that impact on installation activities.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate installing customer premises systems and equipment
review of reports completed by the candidate outlining installation drawings and test results
oral or written questioning to assess knowledge of planning, types of systems and applications.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTCBL3013A Perform cable and system test on customer premises.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
read and interpret:
related floor plans
building plans
reflected ceiling plans
schematic drawings
install customer premises equipment
configure and test systems and equipment
apply relevant regulations and standards
comply with all related OHS requirements and work practices.
Context of and specific resources for assessment
Assessment must ensure:
sites where installation of systems and equipment may be conducted
use of installation equipment currently used in industry
relevant regulatory and equipment documentation that impact on installation activities.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate installing customer premises systems and equipment
review of reports completed by the candidate outlining installation drawings and test results
oral or written questioning to assess knowledge of planning, types of systems and applications.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTCBL3013A Perform cable and system test on customer premises.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWE71 | ICTCBL311 | Install systems and equipment on customer premises | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J816 | ICT30313 | Certificate III in Telecommunications Cabling | Qualification |
| W802 | ICT30310 | Certificate III in Telecommunications Cabling | Qualification |
| J603 | ICT30813 | Certificate III in Telecommunications Fixed Wireless Installation | Qualification |
| J810 | ICT20113 | Certificate II in Telecommunications Technology | Qualification |