Unit of competency Outline
Date retreived
23/07/2026 8:13 AM AWST
23/07/2026 8:13 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Monitor and review injury management cases
Monitor and review injury management cases
Unit of competency
National Code
PSPIM408A
PSPIM408A
State Code
C8173
C8173
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
12/12/2012
Field of Education
061703 - Occupational Therapy
Original Release Date
12/12/2012
Nominal Hours
40
Description
This unit covers ongoing monitoring and review of injury management cases in accordance with legislative requirements. It includes monitoring and reviewing injury management cases and reviewing injury management claim details.In practice, monitoring and reviewing injury management cases may overlap with other generalist or specialist public sector work activities such as acting ethically, complying with legislation, applying government processes, delivering client services, working with diversity, gathering and analysing information.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication
Notes
Elements and Performance Criteria
1. Monitor injury management cases
- 1.1 Progress of the injured worker is monitored against the goals and objectives of the return to work plan and/or the case management plan.
- 1.2 Compliance with the return to work plan is monitored in terms of agreed requirements.
- 1.3 Compliance with treatment protocols is monitored and action is taken on non-compliance.
- 1.4 Case management meetings are conducted to identify issues and barriers to successful return to work and facilitate resolution.
- 1.5 Changes to the return to work plan are authorised and recorded in accordance with legislation, policy and procedures.
2. Review injury management cases
- 2.1 Capacity review of injured worker is undertaken as required by legislation in accordance with organisational procedures.
- 2.2 Capacity for return to work is assessed and return to work/case management plans are updated to reflect current status.
- 2.3 Treatment and medication review is undertaken as required by legislation and case management plan, and return to work plan is adjusted as required in light of medical information.
- 2.4 Currency of prescribed medical certificate is reviewed and a current certificate is obtained where necessary.
- 2.5 Currency and content of rehabilitation and return to work plan are reviewed and adjusted to address changes in circumstances.
- 2.6 Case file is reviewed and case conferences are conducted at regular intervals as required by organisational procedures in order to progress claim to best possible outcome.
3. Review injury management claim details
- 3.1 Entitlements are reviewed in the light of disability and changes to personal circumstances.
- 3.2 Economic review is conducted in accordance with legislation to ensure entitlements are adjusted in line with economic changes for similar workers.
- 3.3 Claim estimates, duration and costs are reviewed and action is taken to address issues in accordance with legislation, policy and procedures.
- 3.4 For continuing incapacity, cases are reviewed for permanent disability entitlements in accordance with legislation, policy and procedures.
- 3.5 Redemption opportunities are assessed for suitable cases and recommendations are made for progressing these in accordance with organisational priorities.
- 3.6 Improvements to policies, procedures and processes relating to case management are identified from reviews and recommendations are made in accordance with organisational policy and procedures.
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Return to work plan is:
agreed blueprint for injured worker to return to work with:
suitable duties
physical restrictions
agreed hours
supervision arrangements
Action on non-compliance may include:
drawing up an action plan
Case management meetings may include:
case conferences
case review meetings
formal briefings on progress
Legislation, policy and procedures may include:
workers rehabilitation/compensation legislation
allied legislation such as occupational health and safety acts, regulations and associated standards
privacy legislation
procedures to ensure confidentiality and security of information
performance standards
rehabilitation and return to work manual
claims management manual
public sector legislation and standards
codes of conduct
codes of ethics
Regular intervals may include:
monthly
Changes to personal circumstances are:
determined by medical evidence and legislation and may include:
home help
aids
Adjustments may include:
continuing payments
increasing payments
decreasing payments
discontinuing payments
Redemption opportunities may include:
a capital payment to a worker to redeem:
a liability to make weekly payments
a liability to pay compensation under the legislation
a liability for loss of future earning capacity
Return to work plan is:
agreed blueprint for injured worker to return to work with:
suitable duties
physical restrictions
agreed hours
supervision arrangements
Action on non-compliance may include:
drawing up an action plan
Case management meetings may include:
case conferences
case review meetings
formal briefings on progress
Legislation, policy and procedures may include:
workers rehabilitation/compensation legislation
allied legislation such as occupational health and safety acts, regulations and associated standards
privacy legislation
procedures to ensure confidentiality and security of information
performance standards
rehabilitation and return to work manual
claims management manual
public sector legislation and standards
codes of conduct
codes of ethics
Regular intervals may include:
monthly
Changes to personal circumstances are:
determined by medical evidence and legislation and may include:
home help
aids
Adjustments may include:
continuing payments
increasing payments
decreasing payments
discontinuing payments
Redemption opportunities may include:
a capital payment to a worker to redeem:
a liability to make weekly payments
a liability to pay compensation under the legislation
a liability for loss of future earning capacity
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPETHC401A Uphold and support the values and principles of public service
PSPGOV402B Deliver and monitor service to clients
PSPGOV406B Gather and analyse information
PSPGOV408A Value diversity
PSPGOV422A Apply government processes
PSPLEGN401A Encourage compliance with legislation in the public sector
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)
monitoring and review of injury management cases in a range of (3 or more) contexts (or occasions, over time)
Resources required to carry out assessment
These resources include:
legislation, policy, procedures and protocols relating to monitoring and review of injury management cases
case studies and workplace scenarios to capture the range of situations likely to be encountered when monitoring and reviewing injury management cases
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when monitoring and reviewing injury management cases, including coping with difficulties, irregularities and breakdowns in routine
monitoring and review of injury management cases in a range of (3 or more) contexts (or occasions, over time)
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
portfolios
questioning
scenarios
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPETHC401A Uphold and support the values and principles of public service
PSPGOV402B Deliver and monitor service to clients
PSPGOV406B Gather and analyse information
PSPGOV408A Value diversity
PSPGOV422A Apply government processes
PSPLEGN401A Encourage compliance with legislation in the public sector
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)
monitoring and review of injury management cases in a range of (3 or more) contexts (or occasions, over time)
Resources required to carry out assessment
These resources include:
legislation, policy, procedures and protocols relating to monitoring and review of injury management cases
case studies and workplace scenarios to capture the range of situations likely to be encountered when monitoring and reviewing injury management cases
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when monitoring and reviewing injury management cases, including coping with difficulties, irregularities and breakdowns in routine
monitoring and review of injury management cases in a range of (3 or more) contexts (or occasions, over time)
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
portfolios
questioning
scenarios
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWU83 | PSPINM009 | Monitor and review injury management cases | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J283 | PSP40112 | Certificate IV in Government | Qualification |