Unit of competency Outline
Date retreived
22/07/2026 7:47 AM AWST
22/07/2026 7:47 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Establish and customise complex employer accounts
Establish and customise complex employer accounts
Unit of competency
National Code
FNSSUP404A
FNSSUP404A
State Code
D4339
D4339
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
20/06/2011
Field of Education
081105 - Investment And Securities
Original Release Date
20/06/2011
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to set up accounts for corporate clients of master trusts and complex clients within industry funds, using a computerised information management system or database. It encompasses obtaining information for new employer records, setting up new files for employers, confirming schedules/ exemptions, rules, insurance details, etc., setting up of account systems and implementing quality assurance systems.This unit is applicable to individuals working within enterprises and job roles subject to licensing, legislative, regulatory or certification requirements including legislation administered by the Australian Securities and Investments Commission (ASIC).
Notes
Elements and Performance Criteria
1. Obtain information for new employer records
- 1.1. Comprehensive briefing of details for new employer record is obtained from field representative/employer relationship manager
- 1.2. Information is checked for completion, accuracy and inconsistencies
- 1.3. Further details required are obtained from fund representative or employer, as required
2. Set up new file for employer
- 2.1. Data is entered into organisation information system
- 2.2. New employer file is activated
- 2.3. Employer contribution mechanism is established
- 2.4. Details of schedules/exceptions, rules, insurance details and categories are entered
3. Set up account systems
- 3.1. Insurance arrangements are set up as required
- 3.2. Details of account options are entered
- 3.3. Facility for bulk load transfers is established if required
4. Implement quality assurance procedures
- 4.1. Organisation procedures are followed
- 4.2. Employer details are established and maintained in accordance with organisation requirements
- 4.3. Data entry is checked according to organisation procedures
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Employer records may include:
applicable insurance
contribution balances
employer contact details
funds allocation requirements
historical information
human resource systems
IT systems
member details
other special circumstances
reinsurance details
vesting arrangements.
Inconsistencies may include:
contribution changes
employment changes
incomplete documents
missing data
personal details do not correspond.
Contribution mechanism may include:
process for communication
process for financial transaction.
Organisation procedures may include:
best practice standards
codes of practice
documentation and filing procedures
internal communications
regulatory requirements
system/computer procedures.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Employer records may include:
applicable insurance
contribution balances
employer contact details
funds allocation requirements
historical information
human resource systems
IT systems
member details
other special circumstances
reinsurance details
vesting arrangements.
Inconsistencies may include:
contribution changes
employment changes
incomplete documents
missing data
personal details do not correspond.
Contribution mechanism may include:
process for communication
process for financial transaction.
Organisation procedures may include:
best practice standards
codes of practice
documentation and filing procedures
internal communications
regulatory requirements
system/computer procedures.
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
obtain information for new employer records by utilising organisation information systems
set up account systems and establish information needs
source required information and understand the consequences of incorrect employer documentation.
Context of and specific resources for assessment
Assessment must ensure:
competency is demonstrated in the context of the work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment
access to and the use of a range of common office equipment, technology, software and consumables
access to organisation financial records
access to organisation policies and procedures.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples, in combination, are appropriate for this unit:
evaluating an integrated activity, which combines the elements of competency for the unit, or a cluster of related units of competency
observing processes and procedures in workplaces
verbal or written questioning on underpinning knowledge and skills
evaluating samples of work
accessing and validating third party reports
setting and reviewing workplace business simulations or scenarios.
Guidance information for assessment
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
obtain information for new employer records by utilising organisation information systems
set up account systems and establish information needs
source required information and understand the consequences of incorrect employer documentation.
Context of and specific resources for assessment
Assessment must ensure:
competency is demonstrated in the context of the work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment
access to and the use of a range of common office equipment, technology, software and consumables
access to organisation financial records
access to organisation policies and procedures.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples, in combination, are appropriate for this unit:
evaluating an integrated activity, which combines the elements of competency for the unit, or a cluster of related units of competency
observing processes and procedures in workplaces
verbal or written questioning on underpinning knowledge and skills
evaluating samples of work
accessing and validating third party reports
setting and reviewing workplace business simulations or scenarios.
Guidance information for assessment
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUP43 | FNSSUP404 | Establish and customise employer accounts | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D709 | FNS40911 | Certificate IV in Superannuation | Qualification |
| S708 | FNS40910 | Certificate IV in Superannuation | Qualification |