Unit of competency Outline
Date retreived
23/07/2026 5:03 AM AWST
23/07/2026 5:03 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage investigations
Manage investigations
Unit of competency
National Code
PSPREG507
PSPREG507
State Code
WE682
WE682
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
08/07/2014
Field of Education
080313 - Public And Health Care Administration
Original Release Date
08/07/2014
Nominal Hours
70
Description
This unit covers the competency to plan, document and allocate resources to manage and review investigations effectively, in accordance with commonwealth and/or jurisdictional law policy and procedures.
Notes
Elements and Performance Criteria
1. Plan investigations
- 1.1 A plan is prepared which reflects analysis of all available factors to set directions for the investigation.
- 1.2 An investigation’s aims/objectives are clearly defined to provide operational focus.
- 1.3 Risk assessments are conducted to identify investigational opportunities and limitations.
- 1.4 A security plan is formulated to address the investigation’s security requirements.
- 1.5 Investigatory phases and tasks are prioritised to inform the sequence of activities and provide for future review of the investigation process.
- 1.6 Methods to achieve the investigation's aims and objectives are selected and authorised in accordance with jurisdictional laws, policies and guidelines.
- 1.7 Communication channels are established with appropriate personnel to facilitate contact in the conduct of the operation.
- 1.8 A case management system is initiated to facilitate the planning, resolution and review of the investigation.
- 1.9 Plans developed are sufficiently flexible and adaptable to accommodate any unforeseen contingencies/issues that may arise.
2. Prepare documentation to support the investigation
- 2.1 All relevant information is recorded in a timely, chronological and accurate manner and complies with organisational guidelines.
- 2.2 Operational documentation is compiled to provide an ongoing reference for operatives and a formal record for evidentiary purposes.
- 2.3 Recording procedures comply with security and evidentiary requirements.
3. Identify, use and coordinate resources
- 3.1 Available resource requirements are identified and accessed to support the operation.
- 3.2 Contingency responses are identified that address any resource limitations.
- 3.3 Resource usage is managed to achieve the desired aim.
- 3.4 Operational costs are monitored and controlled.
4. Review investigations
- 4.1 Investigation outcomes are reviewed against the aims and objectives specified in the investigation plan.
- 4.2 Procedures are reviewed for adherence to organisational policy and guidelines.
- 4.3 Post investigation procedures are completed to finalise the investigation.
- 4.4 Review outcomes are disseminated and where relevant used to inform future practice.
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Factors may include:
any information which impacts on the formulation of the investigation plan
topography
climatic conditions
political sensitivities
time
own resources
subject’s resources
age
culture or mental capacity of subject/witnesses
own courses of action
subject’s likely course(s) of action
cost-benefit analysis
Investigations may include:
Operations
criminal and/or coronial investigations
Investigation aims/objectives may include:
apprehension and arrest of offenders
investigation to logical conclusion
to exclude suspects
satisfy the coroner and provide material to assist the prosecution’s case
Investigational methods may include:
general (public inquiries, informant /witness inquiries, internal or external agencies)
specialised (covert policing, technical aids, surveillance, forensic evidence, document analysis)
The case management system adopted is that:
defined by the organisation’s operational practices
Operational documents may include:
tactical appreciations
operational orders
warrant applications
briefing notes running sheets
investigational plans
SOPs
terms of reference
memoranda of understanding
declarations of major crime
target profiles
affidavits
progress reports
investigation log
incident log
joint agency investigation agreements,
crime reporting system documents
case management system documents
Resource requirements may include:
human
physical
financial
may be internal or external in origin
Recording procedures may include:
material gathered for the purposes of evidence
Security plan may be:
any plan to ensure the integrity of the investigation
An operational plan may include:
resource requirements
Factors may include:
any information which impacts on the formulation of the investigation plan
topography
climatic conditions
political sensitivities
time
own resources
subject’s resources
age
culture or mental capacity of subject/witnesses
own courses of action
subject’s likely course(s) of action
cost-benefit analysis
Investigations may include:
Operations
criminal and/or coronial investigations
Investigation aims/objectives may include:
apprehension and arrest of offenders
investigation to logical conclusion
to exclude suspects
satisfy the coroner and provide material to assist the prosecution’s case
Investigational methods may include:
general (public inquiries, informant /witness inquiries, internal or external agencies)
specialised (covert policing, technical aids, surveillance, forensic evidence, document analysis)
The case management system adopted is that:
defined by the organisation’s operational practices
Operational documents may include:
tactical appreciations
operational orders
warrant applications
briefing notes running sheets
investigational plans
SOPs
terms of reference
memoranda of understanding
declarations of major crime
target profiles
affidavits
progress reports
investigation log
incident log
joint agency investigation agreements,
crime reporting system documents
case management system documents
Resource requirements may include:
human
physical
financial
may be internal or external in origin
Recording procedures may include:
material gathered for the purposes of evidence
Security plan may be:
any plan to ensure the integrity of the investigation
An operational plan may include:
resource requirements
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Overview of evidence requirements
It is essential for this unit that competence is demonstrated in planning of all resources, consistent with the objectives of the investigation, and ability to monitor the investigation and modify the investigation process where necessary.
Resources required to carry out assessment
No special resources required.
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered, including coping with difficulties, irregularities and breakdowns in routine
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
observation
portfolios
questioning
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.
Overview of evidence requirements
It is essential for this unit that competence is demonstrated in planning of all resources, consistent with the objectives of the investigation, and ability to monitor the investigation and modify the investigation process where necessary.
Resources required to carry out assessment
No special resources required.
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered, including coping with difficulties, irregularities and breakdowns in routine
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
observation
portfolios
questioning
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWT72 | PSPREG025 | Manage investigations | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J327 | PSP60512 | Advanced Diploma of Government (Management) | Qualification |
| J332 | PSP61312 | Advanced Diploma of Government (Road Transport Compliance | Qualification |