Unit of competency Outline
Date retreived
22/07/2026 10:21 AM AWST
22/07/2026 10:21 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage improvements in ICT sustainability
Manage improvements in ICT sustainability
Unit of competency
National Code
ICTSUS7236A
ICTSUS7236A
State Code
D3427
D3427
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
13/08/2014
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
13/08/2014
Nominal Hours
50
Description
This unit describes the performance outcomes, skills and knowledge required to reduce the sustainability related impacts of ICT operations through energy conservation, energy efficiency and changing user behaviour.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
Notes
Elements and Performance Criteria
1. Critically analyse an organisation's ICT assets energy footprint
- 1.1. Audit and assess level and type of use across the range of ICT devices, infrastructure and software
- 1.2. Audit and establish baselines of ICT energy consumption and other elements contributing to the organisation's carbon footprint
- 1.3. Assess ICT usage in relation to its contribution to the organisation's business goals and priorities
- 1.4. Determine critical issues for the organisation relevant to ICT usage and carbon footprint
- 1.5. Assess current ICT usage in relation to sustainable asset management
- 1.6. Apply industry best practice where appropriate
2. Develop ICT sustainability strategies and policy
- 2.1. Include goals for reduction of sustainability impacts and equipment life cycle management approaches in organisational policy
- 2.2. Check policy scope is consistent with industry standards and benchmarks and amend where necessary
- 2.3. Ensure policy reflects the organisation's commitment to sustainability as an integral part of business planning and as a business opportunity
- 2.4. Consult with stakeholders as an integral part of policy development, implementation and review processes
- 2.5. Recommend policy options based on effectiveness, timeframes and cost
- 2.6. Develop and produce strategies for implementation, monitoring, review and audit as part of the policy documentation.
3. Formulate technical and behavioural solutions to improve ICT sustainability
- 3.1. Determine and document hardware, software, network and interface requirements of solutions
- 3.2. Develop strategies to improve sustainability outcomes including for example energy efficiency and alternative energy sources
- 3.3. Develop guidelines for improving sustainability through asset management
- 3.4. Document requirements, resource allocations, training needs and implementation timelines for selected strategies and obtain sign off from relevant stakeholders
4. Monitor and evaluate sustainability data
- 4.1. Develop criteria for measuring performance improvement
- 4.2. Identify trends that may indicate the need for remedial action and use to promote continuous improvement of performance
- 4.3. Modify policy and technical solutions in response to data analysis to ensure improvements are made
- 4.4. Determine scope, frequency and method of monitoring and reporting in consultation with stakeholders
- 4.5. Review data to ensure compliance with the management of sustainability and legislative requirements
- 4.6. Document findings and present to stakeholders
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
ICT devices may include:
copies or multi-functional devises (MFDs)
laptops
PC peripherals
PCs
printer.
Infrastructure may include:
air-conditioned
cabling
data centre and IT facilities
data storage
power supply and distribution
router
server
switches.
Software may include:
business systems software:
customer relationship management (CRM)
environmental resource management (ERM)
in-house software
operating system
sink wrapped applications
web services.
Asset management may include:
deployment
disposal
operation
procurement:
product evaluation
product specification
purchasing cycles
vendor selection..
Best practice information may be found in:
publications
reports
research papers
white papers.
Sustainability impacts may include:
greenhouse gas emissions
resource consumption and disposal
social impacts.
Life cycle management may include:
asset management:
product evaluation
product specification
purchasing cycles
vendor selection
supplier chain:
design
manufacture
transportation.
Industry standards and benchmarks may include:
AS/NZ 3598:2000 (or latest revision)
BS EN 16001:2009Energy Management Systems
BSI BenchMark
Carbon Disclosure Project (CDP)
Dow Jones Sustainability Index (DJSI)
Global Reporting Initiative (GRI) G3 guidelines (telecommunications sector supplement)
ISO 14001 Environment AccountAbility AA1000 Assurance Standard (2008)
AS/NZ 3598:2000:
Level 1 consumption benchmark
Level 2 preliminary assessment
Level 3 economic analysis.
Stakeholders may include:
customers
federal government
local government
management
non-government organisations
shareholders
staff
state government
suppliers.
Strategies may include:
broadband networking
energy efficiency and conservation
location of facilities
power management
virtualisation.
Alternative energy sources may include:
cogeneration
fuel cells
other renewable sources
solar
wind.
Sustainability may include:
maximising utilisation
maximising value to business
reducing consumption.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
ICT devices may include:
copies or multi-functional devises (MFDs)
laptops
PC peripherals
PCs
printer.
Infrastructure may include:
air-conditioned
cabling
data centre and IT facilities
data storage
power supply and distribution
router
server
switches.
Software may include:
business systems software:
customer relationship management (CRM)
environmental resource management (ERM)
in-house software
operating system
sink wrapped applications
web services.
Asset management may include:
deployment
disposal
operation
procurement:
product evaluation
product specification
purchasing cycles
vendor selection..
Best practice information may be found in:
publications
reports
research papers
white papers.
Sustainability impacts may include:
greenhouse gas emissions
resource consumption and disposal
social impacts.
Life cycle management may include:
asset management:
product evaluation
product specification
purchasing cycles
vendor selection
supplier chain:
design
manufacture
transportation.
Industry standards and benchmarks may include:
AS/NZ 3598:2000 (or latest revision)
BS EN 16001:2009Energy Management Systems
BSI BenchMark
Carbon Disclosure Project (CDP)
Dow Jones Sustainability Index (DJSI)
Global Reporting Initiative (GRI) G3 guidelines (telecommunications sector supplement)
ISO 14001 Environment AccountAbility AA1000 Assurance Standard (2008)
AS/NZ 3598:2000:
Level 1 consumption benchmark
Level 2 preliminary assessment
Level 3 economic analysis.
Stakeholders may include:
customers
federal government
local government
management
non-government organisations
shareholders
staff
state government
suppliers.
Strategies may include:
broadband networking
energy efficiency and conservation
location of facilities
power management
virtualisation.
Alternative energy sources may include:
cogeneration
fuel cells
other renewable sources
solar
wind.
Sustainability may include:
maximising utilisation
maximising value to business
reducing consumption.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
analyse patterns of ICT use
develop policy that complies with regulatory requirements
develop a workable implementation strategy
formulate solutions to reduce ICT-based emissions
develop measurable criteria for reviewing improvement.
Context of and specific resources for assessment
Assessment must ensure access to reference materials, resources and equipment updated regularly to meet rapid changes to technology:
relevant reports:
government
Intergovernmental Panel on Climate Change (IPCC)
scientific
conference papers
vendor white papers
resources, tools and networking equipment
suitable hardware and software
suitable bandwidth for internet connections
relevant legislation and regulations
manufacturers' technical specifications
relevant ISO standards.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate formulating and carrying out sustainability measures in operations
review of analyses and solutions developed by the candidate
review of monitoring and evaluations completed by the candidate
oral or written questioning to assess required knowledge.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTSUS7235A Use ICT to improve sustainability outcomes.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
analyse patterns of ICT use
develop policy that complies with regulatory requirements
develop a workable implementation strategy
formulate solutions to reduce ICT-based emissions
develop measurable criteria for reviewing improvement.
Context of and specific resources for assessment
Assessment must ensure access to reference materials, resources and equipment updated regularly to meet rapid changes to technology:
relevant reports:
government
Intergovernmental Panel on Climate Change (IPCC)
scientific
conference papers
vendor white papers
resources, tools and networking equipment
suitable hardware and software
suitable bandwidth for internet connections
relevant legislation and regulations
manufacturers' technical specifications
relevant ISO standards.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate formulating and carrying out sustainability measures in operations
review of analyses and solutions developed by the candidate
review of monitoring and evaluations completed by the candidate
oral or written questioning to assess required knowledge.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTSUS7235A Use ICT to improve sustainability outcomes.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWD72 | ICTSUS805 | Manage improvements in ICT sustainability | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AC086 | ICTSS00030 | ICT Sustainabillity Planning Skill Set | Skill set |
| D581 | ICA70111 | Graduate Certificate In Information Technology and Strategic Management | Qualification |
| AWB8 | ICT80115 | Graduate Certificate In Information Technology and Strategic Management | Qualification |
| AWD4 | ICT80215 | Graduate Certificate In Information Technology Sustainability | Qualification |
| D582 | ICA70211 | Graduate Certificate In Information Technology Sustainability | Qualification |
| D577 | ICA60211 | Advanced Diploma of Network Security | Qualification |
| AVX6 | ICT60215 | Advanced Diploma of Network Security | Qualification |
| W819 | ICT70110 | Graduate Certificate In Telecommunications Network Engineering | Qualification |